Online sale of self-made goods problem survey buyers deliberately buy high compensation requirements.

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 Online sale of self-made goods problem survey buyers deliberately buy high compensation requirements.


With the rapid development of electricity providers, many netizens began to transform from consumers turned to sell homemade products sellers. Nowadays, there are quite a few markets for self-made products, but there are more and more problems. In recent years, with the continuous expansion of the online shopping market, a series of family workshop products began to rage in the Internet market. These family workshops generally claim that pure hand made, mother brand no added pure natural and so on, products including cosmetics, local products, pastry snacks, and so on, attracted a lot of buyers. However, with the sale of such commodities, some problems also arise. The reporter conducted a survey. Most homemade products have no detailed information In an electronic business platform, a shop product features self made natural plant skin care sign. Its main products are lipstick, lipstick, face cream and so on. However, reporters found that compared with some brands of cosmetics, the online shop products sold a lot less information. For example, the packaging of brand cosmetics usually includes product name, dealer, address, batch number, cargo number, national make-up, date of use, composition, net content and so on, and the homemade natural plant skin care lipstick is only the date of production and the name of the product. In the same e-commerce platform, another network shop that also operates pure natural plant cosmetics, the reporter found that the product packaging is also only product name, production date, shelf life and storage conditions of four information. Not only cosmetics, but also handmade foods sold online. In an e-commerce platform, a network shop mainly deals with self-made body powder. It has only product name, specifications, ingredients, shelf life, food method and contacts. As for the problem of production date, the seller told reporters: the food sold is just produced before shipment. In a shop with private kitchen as a sign, the reporter found that the store mainly manages low calorie bread. Since the opening of the store in 2010, it has a high reputation and 22 thousand fans, and the sales of the products are all over ten thousand. The shelf life of the bread is about half a month. The store name, company name, contact phone and shop WeChat two-dimensional code are on the vacuum package of each bread. Every six bread will have a transparent plastic bag packed with ingredients, specifications, food business license, brand dealer / manufacturer / seller, address, telephone, storage conditions, production date and other information. On the front page of the shop, you can also see the business license information of the operator and the photo of the food management license. The business license information of the shop operator is that the companys business scope is prepackaged food, bulk food, health food, and agricultural and sideline products. A reporter found that some of the similar kitchen network stores have shown their business license and other information, and the name of these stores will begin with a red - bottom white word enterprise. However, the press online market survey found that, compared with the bread sold under the offline supermarket, the bread sold in the kitchen network stores, although the information is more complete, but generally lack of nutrition table, bar code, food production license number and product standard number and other information. In addition, in the homemade food sold in the net, not all the pre packaged food, the agricultural and sideline products shop have the business license and the food management license and other qualifications information. For example, a special local product store on an e-commerce platform mainly sells Hawthorn ball, honeycomb honey, angelica and other agricultural and sideline products. The reporter has not found the shop on its page to show business license and industry license and other information, but the product sales are still hot and praise continuously. Some netizens told reporters that commodity trading in the family workshop is based on Sellers conscience and buyers trust. According to the Chinese peoples Republic of China, the product must have the name of the Chinese factory, the site of the Chinese factory, the telephone, the license number, the product mark, the date of production, the instruction of the Chinese product, and the need for the limited quality or the hint, if necessary. The above requirements are not one of them, which can be regarded as three non products. . According to a reporters survey, many of the products sold by family shops are three no products. Some shop sellers are careful 20 a variety of products, each product is equipped with three or four simple pictures, several lines of text introduction, there are many wrong characters in the introduction. This is the first impression of Li Ens online shop for reporters. Li En opened online stores in September 2015 and has a high reputation. In Li Ens online shop, there is a special product named ginger, which sells for 40 yuan. In the introduction, there is nothing more than a line of ask the shopkeeper. However, the product has a monthly sales volume of hundreds of orders and more than 500 pieces of praise, and the median difference is zero. The product called Ginger is actually Li Ens homemade ginger date tea. This well sold homemade product, why not use the real product name and related introduction? To prevent being erroneous. Li En told reporters that the purchase of this product in his shop is basically an old customer, or an introduction from an old customer, so it is not necessary to write it too clearly. What is the meaning of prevention of being erroneous? Li En said he was talking about some buyers who specialised in money losing, or porcelain touching. Some buyers will receive products without any certificate or factory information as the pretext, and ask the seller to pay the compensation according to the standard of 10 times compensation. It is no novelty to ask for 10 times compensation. Li En told reporters, many of my colleagues have encountered this problem, sometimes a few times a month, this month is busy, in fact, the quality of the product has no problem. Besides selling Ginger, Li Ens shop sells self-made powder for nutrition, that is, dietotherapy products that improve humans subhealth. According to Li En, the product is pure handmade, bulk sales, our shop is a personal non enterprise, we are not the company so do not need to provide production licenses and related information. Basically, I will not describe more about product introduction on product pages. If buyers want to know more about them, you can add WeChat to me. Shop now, I have not brushed a single list, are recommended by the old customers after eating the effect. The page of the online shop has not been modified, my energy is mainly in the old customer after sale and the real need to adjust the new customer, the others I have no thought to Zhang Luo. Li En told reporters. Many homemade products meet porcelain According to Li En, for a number of online stores selling homemade food, most of their products are packaged in the lack of production dates, quality certificates and manufacturers and other information. So, there are a lot of people on this claim. These buyers are similar to the professional dummy encountered by offline stores. However, a reporters investigation found that the intentional claimants for the sale of homemade products are somewhat different from those of the offline shops professional dummy. As for the professional dummy in the offline entity store, some of them are making money for the purpose of making use of some questions to buy and ask for compensation. For the deliberate claim of the homemade products sold online, such buyers will not buy in large quantities, but they will require 10 times the sellers compensation or ask for compensation at random. Many sellers of homemade products will encounter trouble when they encounter this situation. Sometimes I lose money to catch up with the money I earn a month. Li En told reporters. I also met such buyers, and they generally ask us 10 times the compensation, but our shops will not claim compensation, but they only support returns, and they generally do not demand returns, and they will threaten to reach 10 times the reparations of bad reviews, he said. In this case, we will generally discuss a reasonable amount of compensation. This kind of buyer is generally for the sake of greedy little cheap, does not want to return goods, also wants to point out the compensation, all rushes to the money. Some people accept returns, but they are either empty bottles or less than a half. Sometimes we will appeal to the platform, but most of the time we will relax. A seller of homemade roughage products told reporters. For this phenomenon, Wang Peng, a buyer who has been buying a handmade workshop, said, many of the homemade products sold on the Internet have no certificates of conformity, but the product itself has no problem. Those who claim the buyer may want to lose money and make use of the online shop sellers fear of being criticized by the poor and the trouble of smoothing the trouble. Source: Legal Daily writer: Han Dandong editor in charge: Zhu Xiaodong _NBJS6126 I also met such buyers, and they generally ask us 10 times the compensation, but our shops will not claim compensation, but they only support returns, and they generally do not demand returns, and they will threaten to reach 10 times the reparations of bad reviews, he said. In this case, we will generally discuss a reasonable amount of compensation. This kind of buyer is generally for the sake of greedy little cheap, does not want to return goods, also wants to point out the compensation, all rushes to the money. Some people accept returns, but they are either empty bottles or less than a half. Sometimes we will appeal to the platform, but most of the time we will relax. A seller of homemade roughage products told reporters. For this phenomenon, Wang Peng, a buyer who has been buying a handmade workshop, said, many of the homemade products sold on the Internet have no certificates of conformity, but the product itself has no problem. Those who claim the buyer may want to lose money and make use of the online shop sellers fear of being criticized by the poor and the trouble of smoothing the trouble.