Womens card is not deducted from the outside taxi deduction of 1500 yuan dripping: recommended warning

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 Womens card is not deducted from the outside taxi deduction of 1500 yuan dripping: recommended warning


After seeing the text message, Ms. Yang was in a fog. I was on the plane when the bank withheld the money. I had my card with me and I didnt help anyone take a taxi before boarding. What was the matter? Ms. Yang immediately dialed the bank customer service phone to learn that from 14:00 p.m. that day, her credit card was stolen in four different places to deduct fees, a total of about 1500 yuan.

On September 13, ICBC responded by calling the $1500 debit merchant on Ms. Yangs credit card a drop-out trip to Hong Kong. The debit is currently pre-authorized and should be recoverable. In response to the official staff to the bank to verify the situation, the relevant person in charge said that in view of the recent explosion of multiple platforms on the Internet, criminals using clone cards to steal brushes, Ms. Yang advised the police to deal with.

Incident: when people landed on the plane, they received different consumption messages from bank cards.

In the evening of September 12th, Miss Yang took the HU7808 flight from Guangzhou to Beijing. Fei Chang Zhun information shows that HU7808 takes off at 17:37 on 12. The flight time was 2 hours and 40 minutes, landing at BeiJing Capital Airport at 20:17 that night.

In the meantime, text messages from ICBC showed that Ms. Yang had two deductions of about 1,500 yuan, both at 18:53 on the 12th.

Miss Yang received bank notes.

At 21:00 p.m. on September 12, when she got off the phone, she turned on her cell phone and saw Ms. Yangs short message. She immediately called ICBC. The bank responded that there were four deductions on that day. Epicurus withheld 0 yuan, and the other three deductions were about 1500 yuan fordrip trip to Hong Kong.

Originally, as early as 14:00 p.m. that day, Ms. Yangs credit card was used to pay a zero-sum bill of Epicurean Company. More than four hours later, three deductions of 0, 743.15 and 741.69 yuan occurred simultaneously at 18:53. The bank tried to contact Ms. Yang after monitoring the separation of these consumer cards. I didnt hear the phone on the plane at that time. Subsequently, ICBC temporarily frozen Ms. Yangs credit card.

Recall: Recently, he had not been to Hongkong before shopping and shopping in England.

Ms. Yang, who feels personal information may leak, began to recall the recent consumption process of this credit card.

Ms. Yang first wondered about the word sub-card in the bank short message. My sub-card expired in 2016. The sub-card number is different from the last four digits of the deducted card. Why does the sub-card appear in the deducted short message?

Secondly, Ms Yang said, I brushed this card some time ago when I was traveling in the UK. The latest purchase was a Ctrip ticket for Guangzhou to fly to Beijing on the 12th. I always carried it with me.

Ms. Yang said that his credit card had not been linked to APP and had not been to Hongkong recently. Its Hong Kong and Macau passes show that the latest valid endorsement expires on February 1, 2017.

Bank: to monitor the separation of bank cards from human cards

The recording showed that the ICBC customer service staff told Ms. Yang, In addition to a $0 deduction from Epicurus, the other three deductions are $0, 743.15 and 741.69 respectively. Bank customer service staff also said that the latter three deductions from the same merchantDIDIDICHUXINGHKG(drip trip to Hong Kong), occurred at 18:53 on September 12.

At 21:00 pm on September 12, Ms. Yang contacted the customer service after learning from the bank that the debit merchants were traveling in Hong Kong by drops. The other party told him that it would take 12 hours to deal with it. A drop off worker sent her a text message, hoping to provide relevant evidence to the designated mailbox. The mail screenshot showed that Miss Yang submitted two feedback letters to the drops at 21:50 last night.

On September 13, ICBC responded by saying that Ms. Yangs credit card deduction transaction is in a pre-authorized state. It is understood that pre-authorization means that merchants freeze part of the funds before the cardholder consumes, and that merchants can formally deduct this part of the funds only after the cardholder has signed the transaction. ICBC said that if Ms. Yang refused to sign the two lost transactions, the money could be recovered.

Audemars Pigeut Ying: we will know the details of consumption.

At present, Ms. Yang has sent feedback to Audemars Pigeut company, and the other partys mail response says it will check the details of the deduction.

Public information shows that dripping travel was stationed in Hongkong in February this year. According to the article in June 28th this year, drops Hongkong supports four payment methods: cash, international credit card, WeChat payment and Alipay.

In response to Ms. Yangs encounter, the person in charge of the trip told the Nandu reporter on the afternoon of September 14 that after receiving Ms. Yangs complaint, the company has a special person in charge of follow-up, because Ms. Yangs bank text messages only show two more than 700 yuan of deductions, not show deduction merchants, need to add evidence. Today, the staff will go to the bank to learn about Ms. Yangs credit card transactions.

We have also learned that there are many cases of online consumers in overseas travel consumption, bank cards were cloned by illegal molecules in various platforms to steal and brush. The person in charge of the drip said that in line with the attitude of being responsible to customers, the drip will advance the payment of Ms. Yang was detained 1500 yuan, but suggested Ms. Yang alarm, to the police for further investigation, seize the outlaws, in order to avoid more property losses of consumers.

Lawyer: credit card fraudulent means of crime emerge in an endless stream from many sources.

After such an experience, Ms. Yang said that after 1500 yuan may not be high, but if the party who stole the brush only tests it, so that the next brush more money? Ms. Yang said she dared not think about it any more. Every consumer may encounter this kind of thing. It is suggested that banks and trickle-down departments should improve the efficiency and process of handling complaints.

According to Ma Jinlin, a partner lawyer of PCCW (Guangzhou) Law Firm, consumers are entitled to fair trading conditions such as quality assurance, reasonable price and correct measurement when purchasing goods or receiving services, and to refuse operators under Article 10 of the Consumer Protection Law. Coercive transactions.

According to the provisions of Article 39 of the Consumer Protection Law, consumers may first negotiate with the dripping company for a refund; if the dripping company does not handle the matter, they may lodge a complaint with the consumer association or the relevant administrative department for settlement. Ma Jinlin said.

There are also Guangzhou financial lawyers said that due to the current credit card theft and swipe means emerge in endlessly, some cases are consumerscredit cards were made by illegal clone card theft and swipe, so the risk comes from many, if the investigation results are determined to be stolen and swipe, then the bank side of the responsibility will be greater.

In response to similar encounters, Guangdong police warned that once the cardholder found that the money of the bank card disappeared, to see the content of the SMS reminder and the use of money consumption, if the card is on the body but in other places to swipe the card consumption, may be stolen. The police put forward the following four suggestions. Suggestion 1: It is found that the bank card has been stolen and swiped. The customer service of the issuing bank calls the police and uses the stolen and swiped card on the nearest ATM machine for inquiry or small cash withdrawal to prove that the card was on the body when the card was stolen and swiped. Recommendation 2: The cardholder should develop a good habit of using the card safely, check the balance of the bank card regularly, and change the password of the bank card regularly. Recommendation 3: Payment online as far as possible bundled small bank cards and set trading restrictions, do not blindly open the unknown source of SMS address. Dont let the card leave your line when you swipe your card. Suggestion 4: When using ATM bank card, pay attention to check the card entry and keyboard shield whether there is any external foreign body. Source: Southern Metropolis Daily editor in charge: Yang Yi _NBJ10647

In response to similar encounters, Guangdong police warned that once the cardholder found that the money of the bank card disappeared, to see the content of the SMS reminder and the use of money consumption, if the card is on the body but in other places to swipe the card consumption, may be stolen. The police put forward the following four suggestions.

Suggestion 1: It is found that the bank card has been stolen and swiped. The customer service of the issuing bank calls the police and uses the stolen and swiped card on the nearest ATM machine for inquiry or small cash withdrawal to prove that the card was on the body when the card was stolen and swiped.

Recommendation 2: The cardholder should develop a good habit of using the card safely, check the balance of the bank card regularly, and change the password of the bank card regularly.

Recommendation 3: Payment online as far as possible bundled small bank cards and set trading restrictions, do not blindly open the unknown source of SMS address. Dont let the card leave your line when you swipe your card.

Suggestion 4: When using ATM bank card, pay attention to check the card entry and keyboard shield whether there is any external foreign body.