China Consumers Association survey report: over 80% of respondents have experienced personal information leakage

category:Society
 China Consumers Association survey report: over 80% of respondents have experienced personal information leakage


In recent years, personal privacy information leakage, embezzlement, trafficking incidents occur from time to time, harassment, fraudulent phone calls and mail are still rampant; in the first half of this year, e-commerce platforms, social platform software and other illegal collection of consumer personal information has become a new hot spot of complaints. In order to more accurately grasp the scope of consumer personal information leakage, possible ways, forms of problems, willingness to defend their rights and interests, and better protect the legitimate rights and interests of consumers, the CPPCC organized a questionnaire survey on App personal information leakage from July 17 to August 13 this year. A total of 5458 valid questionnaires were collected.

The survey found that 86.5% of the respondents had received harassment from sales calls or text messages, 75.0% had received fraudulent calls, and 63.4% had received spam, ranking in the top three. In terms of the main ways of information leakage, firstly, the operators collect personal information without their consent, accounting for 62.2% of the total sample; secondly, the operators or illegal elements deliberately disclose, sell or illegally provide personal information to others, accounting for about 60.6% of the total sample. The loopholes in the network service system cause personal information. Leaks 57.4%. There are also illegal elements through Trojan horse virus, phishing websites and other means of stealing, deceiving personal information and operators to collect unnecessary personal information accounted for 34.4% and 26.2% respectively.

The survey found that consumers had the most access to apps and user agreements or privacy policies when installing and using mobile APPs: from a reading habits point of view, most respondents chose to read occasionally; from a reading level, most respondents chose to read roughly; and not use without authorization respondents never read. More than 60% of the respondents took measures to fill in some personal information to protect personal information security; App asked for access to location information and contacts; mobile App personal information security problems are mainly due to weak personal security awareness and lack of supervision. The person in charge of the CPPCC holds that the protection of consumerspersonal information and privacy is inseparable from the wide participation and common governance of all sectors of society. In this regard, the association suggested that relevant laws and regulations should be improved to provide a sound basis for the long-term development of the industry; strengthen the dynamic supervision of enterprises to provide a solid guarantee for the orderly development of the industry; urge enterprises to self-discipline and provide internal impetus for the healthy development of the industry; encourage public participation, strengthen the popularization of network knowledge and security education It is necessary to cultivate norms and cultivate good information credit awareness and usage habits. Source: Peoples Daily: Qi Zhiming, editor in chief: Ji Ke _b6492

The survey found that consumers had the most access to apps and user agreements or privacy policies when installing and using mobile APPs: from a reading habits point of view, most respondents chose to read occasionally; from a reading level, most respondents chose to read roughly; and not use without authorization respondents never read. More than 60% of the respondents took measures to fill in some personal information to protect personal information security; App asked for access to location information and contacts; mobile App personal information security problems are mainly due to weak personal security awareness and lack of supervision.

The person in charge of the CPPCC holds that the protection of consumerspersonal information and privacy is inseparable from the wide participation and common governance of all sectors of society. In this regard, the association suggested that relevant laws and regulations should be improved to provide a sound basis for the long-term development of the industry; strengthen the dynamic supervision of enterprises to provide a solid guarantee for the orderly development of the industry; urge enterprises to self-discipline and provide internal impetus for the healthy development of the industry; encourage public participation, strengthen the popularization of network knowledge and security education It is necessary to cultivate norms and cultivate good information credit awareness and usage habits.