It is understood that Xianhezhuang brand was jointly invested and established by Chen he, ye Yiqian, Zhu Zhen and others, and was officially put into operation in 2015. Since its operation, many stores of the hot pot brand have been exposed to problems.
In addition, some netizens sent videos to protect their rights, accusing the wanghong hot pot shop under Chen hes name of selling synthetic pork. Two pieces of uncooked pork are placed on the plate in the picture. A female diner said angrily: after eating so many hot pot shops, she knew for the first time that there were fake pork!
Then the store appeared and explained that the new employee was not familiar with the business, which made the customer misunderstand. They said: the new waiters havent had time to train well. They may not adjust the temperature of the induction cooker properly and stir the bottom of the pot in time, which leads to the meat not boiling and the explanation is not in place, which makes the customers misunderstand.
In addition, according to media reports, two Hangzhou customers were injured by the falling ceiling when they went to Chenhe hot pot store to order before they started eating. Female customers were injured in the head and hands, while male customers were scalded by the bottom of the hot pot smashed from the ceiling. The injured customer hoped that Chen hes hotpot shop would make a compensation of 70000 yuan. However, the manager of the hotpot shop felt that the compensation was too high and could not bear it. He said that he was only willing to pay 40000 yuan, so the two sides were deadlocked.