Ministry of housing and urban rural development: promoting property service enterprises to develop home based community care services

category:Finance
 Ministry of housing and urban rural development: promoting property service enterprises to develop home based community care services


Opinions of the Ministry of housing and urban rural development and other departments on promoting property service enterprises to develop home-based community care services

Departments of housing and urban rural development (committees and management committees), development and Reform Commission, civil affairs department (bureau), health and Health Commission, medical insurance bureau, Aging Office of all provinces, autonomous regions and municipalities directly under the central government, housing and Urban Rural Development Bureau of Xinjiang production and Construction Corps, development and Reform Commission, Civil Affairs Bureau, health and Health Commission, medical insurance bureau and Aging Office of Xinjiang production and Construction Corps

In order to implement a series of decisions and arrangements made by the CPC Central Committee and the State Council on accelerating the development of the elderly care service industry, give full play to the advantages of property service enterprises that are resident in the community, close to residents and respond quickly, promote and support property service enterprises to actively explore the property service + elderly care service mode, effectively increase the effective supply of home-based community elderly care services, and better meet the growing needs of the elderly Diversified and multi-level demand for elderly care services, focusing on solving the problems of life care and long-term care for the elderly, empty nest, single living and disabled elderly, and promoting family happiness, neighborhood harmony and community harmony, the following suggestions are put forward to promote the development of home-based community elderly care services by property service enterprises.

1u3001 Make up for the short board of home community service facilities for the aged

uff081uff09 There are public houses and facilities in the district. Clean up and integrate all kinds of idle and inefficient use of public housing and facilities in the residential area, with the consent of the owners joint decision, can be transferred to the property service enterprises for unified transformation for home-based community elderly care services; the government owned idle houses and facilities can be handed over to the property service enterprises for home-based community elderly care services after the housing management department has carried out the procedures according to the regulations. Property service enterprises are encouraged to negotiate with real estate development enterprises to transform the houses owned by development enterprises into old-age service houses. It is allowed to optimize the indexes such as average household area and parking space ratio in residential areas according to the aging design requirements. Relevant construction projects should meet the national fire protection technical standards and fire safety management requirements.

uff082uff09 Ensure that the elderly service facilities in new residential areas meet the standards. The newly-built residential areas should implement the planning and construction requirements of home-based community elderly care service facilities, construct supporting home-based community elderly care service facilities in accordance with relevant policies and standards, and simultaneously plan, construct, accept and deliver the facilities simultaneously with the residence. For projects with delayed construction, contracted construction, suspension of construction and no construction of elderly care service facilities, the completion acceptance shall not be organized before the rectification is in place. Support the use of collective construction land for the development of elderly service facilities. Strengthen the supervision and management of the design, construction, acceptance and filing of home-based community elderly care service facilities to ensure that the construction of facilities reaches the standard.

uff083uff09 We will strengthen the distribution and comprehensive utilization of home-based and community-based elderly care service facilities. According to the principles of centralized and decentralized consideration, independent and mixed use, we should improve the distribution of home-based community elderly care service facilities. In a number of adjacent communities where there are more elderly people, centralized construction of elderly service centers can be handed over to property service enterprises to provide full care, day care, door-to-door, catering, sports, fitness and other services for the elderly, so as to improve the use efficiency of pension facilities. According to local conditions, multi-point layout of small-scale elderly care service points, as an effective supplement to home-based community elderly care service center, facilitates the community elderly to receive services nearby.

(four) to promote the transformation of home-based communities to adapt to the aging. It is necessary to support property service enterprises, according to the needs of daily life and social interaction of the elderly, to add barrier free access, install elevators and other facilities suitable for aging transformation, as well as provide anti-skid floor, install handrails, and eliminate ground elevation difference.

2u3001 Carry out the property service + pension service home based community care model

uff085uff09 Pension service revenue shall be accounted separately. Property service enterprises should set up a home-based community elderly care service department to provide customized elderly care services, such as meal assistance, bath service, cleaning service, emergency service, travel assistance service, medical care service, etc., and establish and improve the financial accounting system according to the relevant provisions of the state, and implement separate accounting for the business income and expenditure of community elderly care service.

uff086uff09 Support the brand chain operation of pension service. Support property service enterprises to set up independent home-based community elderly care service institutions according to their own conditions and elderly care needs, so as to realize large-scale, brand and chain operation of home-based community elderly care services. If a property service enterprise has obtained the business license of home-based community care service institutions, it is allowed to operate cross regional home-based community care services.

Three. Enrich the content of home-based community elderly care service

uff0810uff09 Develop community volunteer service for the elderly. Encourage property service enterprises to strengthen communication and cooperation with community residents committees and owners committees, jointly improve community mobilization and participation mechanism, carry out community residents volunteer service activities to help the elderly, as well as theme education and intergenerational communication activities on respecting, helping and filial piety the elderly, so as to strengthen the spiritual care services for the elderly and build a platform for the elderly to participate in community life.

uff0811uff09 Promote the linkage development of pension industry. In providing home-based community care services, property service enterprises should strengthen information and business connectivity with professional pension institutions, carry out cooperation in technical exchange, personnel training, resource sharing and customer referral, promote the integrated development of home-based, community-based and institutional elderly care, and actively build an all-round, multi-level and three-dimensional elderly care service system.

4u3001 Actively promote smart home community care services

uff0812uff09 Build a smart pension information platform. Encourage property service enterprises to connect with the data system of smart city and smart community, build a smart pension information platform, integrate the data information of community elderly living conditions, health status, pension needs, medical treatment and other data into the unified data platform management; open up a number of online service functions, such as housekeeping appointment, purchase of goods and drugs, health management, medical registration, green referral, etc., to improve the living standard The intelligent level of home community pension service.

uff0813uff09 Smart pension service facilities will be provided. Property service enterprises are encouraged to carry out intelligent upgrading and transformation of home-based and community-based elderly care service facilities, and configure intelligent facilities such as health management, personal safety monitoring, home appliances monitoring, building intercom and emergency response. Vigorously promote the Internet of things and remote intelligent security monitoring technology, realize 24-hour safe and automatic watch, improve the ability to respond to emergencies, and reduce the accident risk of the elderly.

uff0814uff09 We will enrich the forms of smart pension services. Property service enterprises are encouraged to participate in the development of intelligent terminals and applications for home-based community care services, and expand functions such as remote reminder and control, automatic alarm and disposal, dynamic monitoring and recording. Call service system and emergency rescue service mechanism should be established focusing on disabled, living alone and empty nest elderly people. We support the creation of the Internet plus pension mode, integrate resources on line and offline, and accurately link the needs and supply of helping meals, bathing, cleaning, helping the industry and helping doctors, providing the elderly with a convenient ordering service for the elderly.

uff0815uff09 Innovate the supply of smart pension products. Encourage property service enterprises to participate in the R & D and promotion of intelligent elderly care service products such as intelligent wearable devices, portable health monitoring equipment, intelligent elderly care monitoring equipment, and home service robots, and promote the application of emerging technologies such as artificial intelligence, virtual reality, 5g and other emerging technologies in home-based community-based elderly care intelligent products. Support property service enterprises to develop e-commerce service platform with elderly products as the characteristics, and provide diversified, personalized and accurate intelligent products for the elderly.

5u3001 Improve supervision and management and incentive support measures

uff0816uff09 Strengthen the supervision of pension services. Property service enterprises should carry out home-based community care services and related facilities in accordance with the relevant standards of fire protection, environmental protection, health, emergency management and other relevant standards and industry management requirements. Property service enterprises should strictly guarantee the information security of the elderly and avoid the leakage of personal information.

uff0819uff09 Establish a mechanism for collaborative promotion. We should strengthen organizational leadership, strengthen departmental coordination, and incorporate the development of home-based community care services into the inter ministerial joint conference system of elderly care services, and promote them as a whole. The Ministry of housing and urban rural development is responsible for the organization and coordination of home-based community care services for property service enterprises; the Ministry of civil affairs is responsible for the business guidance, supervision and management of elderly care services; the national health and Health Commission is responsible for guiding the establishment and operation of community clinics and nursing stations; the national health insurance bureau is responsible for guiding the qualified medical institutions to be included in the scope of medical insurance agreement management The age office is responsible for the guidance of elderly care services. The relevant departments of local provincial governments shall be responsible for promoting the development of home-based community care services by property service enterprises within their respective administrative regions according to the division of responsibilities. The relevant departments of municipal and county governments are responsible for the implementation of detailed policies and measures, actively explore and practice, timely study and solve problems, and create conditions for property service enterprises to carry out home-based community care services.

Ministry of housing and urban rural development of the peoples Republic of China National Development and Reform Commission of the peoples Republic of China Ministry of civil affairs of the peoples Republic of China National Health and Health Commission State Medical Security Bureau National Aging Working Committee Office_ NB12679

Ministry of housing and urban rural development of the peoples Republic of China

National Development and Reform Commission of the peoples Republic of China

Ministry of Civil Affairs of the Peoples Republic of China

National Health Commission of the peoples Republic of China

National Medical Security Bureau

Office of the National Working Committee on Aging

November 24, 2020