Recently, the word express strike has become a hot topic in microblog. As of the 23rd, 12000 netizens participated in the discussion of the topic, and more than 10 million people read the topic, according to microblog data.
Some netizens said that their two express delivery had not updated the logistics information for many days, and Taobao app showed logistics abnormal reminder. I heard that the courier had gone on strike. The netizen then sent an update saying that he made a customer service call, and the other party said there was no strike, but the logistics speed was slow, and it took 4 days for express loading.
Recently, Ms. Luo, who lives in Xicheng District of Beijing, told China new Jing Wei that her express had been stranded in the express outlets for many days without delivery, and she had also heard about the news of a collective strike by couriers.
Another consumer, Mr. Wang, who lives in Xian, told Zhongxin Jingwei client that the delivery of express delivery has been often delayed recently. Some parcels have been in circulation for five or six days, but there is no courier to deliver the goods, and no one answers the phone calls from the outlets.
In the middle of September, some netizens said on the Internet that Zhongtong Expresss Yanqing Branch was abnormal and the express delivery was delayed. According to the official micro signal of Beijing Yanqing, some express delivery delays in Yanqing District were caused by business disputes between the person in charge of Zhongtong express Yanqing station and Beijing Zhongtong logistics branch, and the person in charge of the station planned to no longer carry out business activities, resulting in the delay of some express delivery. In view of the problem of no delivery of inventory express, Beijing Zhongtong logistics branch has communicated with Yunda, Shentong and Baishi express Yanqing station, and the above-mentioned express companies will carry out the distribution work. The relevant person in charge of Zhongtong express said that in view of the damage and loss caused by the express delay, Zhongtong headquarters will arrange compensation processing. At present, Yanqing Zhongtong is improving the delivery capacity of express delivery through multiple channels to ensure the stable operation of follow-up express delivery.
For the rumors of the collective strike of couriers, Yuantong Express sent an article on the social platform, saying that at present, the overall stability of Yuantong network does not exist, and there is no network strike and other problems. Yundas staff told Zhongxin Jingwei that they had not heard of a collective strike by couriers. However, such news is available every year. Recently, the company is actively preparing to cope with the logistics peak of the double 11. China new Jingwei reporters called Zhongtong express and Shentong express successively as consumers. The staff of the other side said that they had not received any notice related to the strike.
According to the micro signal information of the State Post Office, on the 20th, the State Post Office held a teleconference on the mobilization and deployment of service guarantee in the peak season of 2020. The State Post Office stressed that all express delivery enterprises should strictly control the pace of collection and avoid the situation of network paralysis caused by pressure surge due to blind impulse. The postal administration departments in areas with large business volume should strengthen supervision and inspection, and guide enterprises to undertake upstream volume scientifically.
Information map. Sino Singapore longitude and latitude
Although the express companies came forward to refute the rumors, behind the rumors of courier strike, some front-line couriers reported that due to the drop of delivery price and the shrinking of the hand in income, they had already started to withdraw from the industry.
Some couriers told Sinotrans Jingwei that before the promotion activities of e-commerce such as 618 and double 11, some couriers will choose to resign due to the huge pressure of delivery. Moreover, since this year, the delivery fee has been reduced continuously, and the basic salary is low. Only by increasing the number of delivery items can they get a satisfactory salary, but the work intensity is also very strong u3002
Yang Daqing, an expert in the logistics industry, told reporters from Zhongxin Jingwei that service is driven by interests. In recent two years, the price war in express industry has become more and more fierce. In addition, the rise of various commercial costs has resulted in the performance increase of express franchise outlets without increasing profits, and also caused the high mobility and high turnover rate of front-line network personnel.
The above-mentioned Yunda staff told Zhongxin Jingwei reporters that express companies generally adjust the payment according to the market situation, and each region and network are different, in order to balance the income of each network. In addition, with the decline of express and delivery costs, terminal outlets and couriers will be affected.
In addition, according to the surging news report, Shentong express said that in view of the express service peak season, Shentong has introduced a variety of incentive mechanisms to reward the end-users and service quality, not only will not adjust the relevant fee distribution mechanism, on the contrary, it will add a variety of incentive policies, which will stimulate all aspects of the service and further improve the revenue.
In the above-mentioned meeting, the State Post Office stressed that it is necessary to put an end to the simple and crude punishment instead of management, guarantee the reasonable income level of the terminal, and ensure the stability of personnel and outlets; resolutely put an end to the price war and the problem of bill brushing, and put the double 11 quality into practice.
Quantity increases but price decreases
In addition to the high pressure of couriers, all listed logistics enterprises are also troubled by the performance caused by the decline of single ticket income. Recently, various express companies have successively issued business briefs in September. Data show that the express single ticket revenue of logistics companies continued to decline, and the year-on-year decline was more than 20%.
Take Shentong express as an example. In September, Shentong express business completed 860 million tickets, an increase of 18.58% over the same period of last year. However, the revenue of express service business decreased by 8.59% to 1.871 billion yuan, and the single ticket income decreased by 22.7% to 2.18 yuan.
According to the real-time monitoring data of the post industry safety supervision information system of the State Post Office, the number of express delivery in China exceeded 60 billion on October 18, only 38 days after the number exceeded 50 billion. In September, the business volume of national express service enterprises completed 8.09 billion pieces, an increase of 44.6% year-on-year, and the business income reached 82.43 billion yuan, with a year-on-year increase of 27%.
Cao Yifeng, Logistics Analyst of Dongxing securities, said that the most fundamental elements of the express industry are higher failure and logistics stability, and lower damage rate. According to his analysis, judging from the trend of the express industry in the past two years, the sharp decline in the effective complaint rate of express delivery indicates that the express delivery enterprises have made great progress in logistics stability and cargo damage rate. After the obvious homogenization of the services provided, the price competition of the industry will be more intense. The data shows that the income level of Tongda Department headquarters is in the decline channel as a whole, and it is difficult to open the gap between enterprises, and the industry is in a more intense price competition. (Zhongxin Jingwei APP) (the views in this paper are for reference only and do not constitute investment suggestions. Investment is risky, so it is necessary to be cautious when entering the market. uff09Source of this article: Chen Hequn, editor in charge of Zhongxin Jingwei_ NB12679
Caoyifeng, an analyst at Dongxing securities logistics, said that the most fundamental elements of the express industry are higher failure and logistics stability, and lower damage rates. He said that from the trend of express industry in the past two years, the effective appeal rate of express delivery has declined significantly, marking that express companies have made great progress in logistics stability and cargo damage rate. And after the service provided has obvious homogenization, the price competition of the industry will be more intense. The data show that the single unit income level of Tongda headquarters is in the decline channel as a whole, and it is difficult to open the gap between enterprises, and the industry is in a more fierce price competition. (app of Zhongxin longitude and latitude)
(the views in this paper are for reference only and do not constitute investment suggestions. Investment is risky and should be cautious when entering the market. )