Sichuan Airlines crew and ground service carry out air ground business exchange

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 Sichuan Airlines crew and ground service carry out air ground business exchange


The cabin department and the ground service department are the windows facing the passengers. In the eyes of the passengers, we all represent Sichuan Airlines. I hope that when passengers need my help, I can provide integrated, all-round professional and accurate assistance. In this activity, Wang Lan of the cabin department continuously communicated with colleagues in the ground service department to discuss the doubtful points and blind spots, and deeply studied and mastered the whole chain of support from the ground plane to the end of boarding.

After the exchange of business links, we have a profound understanding of each others professionalism and difficulty. We have also summarized many complaints caused by information asymmetry of on-board and off-board services. We believe that air-to-ground cooperation will bring better service experience to passengers. Ground service department stowage controller Wu Qifei said.

(function(){( window.slotbydup=window .slotbydup||[]).push({id:u5811557,container:ssp_ 5811557, async:true }Source of this article: Cui Yuwei, editor in charge of Civil Aviation Resource Network_ NBJS11349