Less than 10 days after the completion of the decoration, the staff reported that the eggshell house source pollution exceeded the standard

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 Less than 10 days after the completion of the decoration, the staff reported that the eggshell house source pollution exceeded the standard


Formaldehyde content in eggshell apartment exceeded the standard

Mr. Xu: I have been coughing because I live in the eggshell apartment in the middle. I have been coughing for more than a year now because there is a peculiar smell in it. In January 2020, when I went to the hospital for an examination, I found that I had asthma.

Mr. Xu is an employee of eggshell apartment. Background screenshots of entry / interviewee working system in 2018

Mr. Xu: the CMA test conducted by a third party company in May showed that formaldehyde exceeded the standard. The company did not accept the test result. In June, the company arranged another retest. However, their test results were abnormal, formaldehyde exceeded 0.3, and then TVOC (total volatile organic compounds) exceeded three abnormal points.

Contract form of the third party testing agency entrusted by Mr. Xu

The report issued by the third party testing agency shows that the formaldehyde in the house source exceeds the standard

Later, Beijing News and radio reporters searched Sina Weibo and found that many netizens encountered similar problems.

Many netizens on Weibo are complaining about the problem of excessive formaldehyde in long-term apartments / from the Internet

One of the netizens told reporters that after his complaints, he and eggshell signed a settlement agreement, but the agreement requires the tenant not to disclose the matter. The netizen also said that his next room also has the problem of formaldehyde exceeding the standard.

Screenshots of microblog private messages from netizens and journalists / from the Internet

In order to further understand the situation, Beijing News and radio reporters, as renters, randomly selected a set of houses near the East 2nd Ring Road in the eggshell apartment app on August 25th, contacted the eggshell housekeeper to see the house on the spot, and they could smell a smell of smell as soon as they entered the house. The housekeeper explained:

When the reporter raised concerns about excessive formaldehyde, the housekeeper said:

Housekeeper: you dont have to worry about this. All of them have been tested.

Reporter: can I see the test report?

Housekeeper: let me see if it is glued here. It was glued to the door at the earliest time before I didnt find it, but I can ask after-sales for the test report.

Reporter: well decorated, will generally be vacant for a few days to give us to live?

Housekeeper: usually it will be vacant for about a month.

Eggshell apartment cannot issue test report

The housekeeper promised to send the test report and decoration time of the house to reporters, but the reporter has not received it. Beijing News and radio reporters have repeatedly called the housekeeper, but the housekeeper replied that the company is unable to issue relevant certificates at present.

Reporter: will the eggshell company keep the bottom of this test report?

Housekeeper: Yes, we wont leave a bottom here. If you are worried, you can live in and have a test. If it exceeds the standard, we will bear the cost. Dont worry.

In response to this problem, Beijing News and radio reporters contacted several eggshell housekeepers and asked to check the air quality test reports of different housing sources in different districts of Beijing, but they all said that they could not issue the test reports.

Housekeeper C: there is no record of this test report.

Subsequently, Beijing News and radio reporters also called the eggshell apartment customer service telephone to inquire, but the customer service who answered the phone did not give a clear answer.

Reporter: will your formaldehyde report come from a third party and file it internally?

Customer service: its not very clear. Because you have not signed the contract, I cant see your contract information. There is no way to help you with this problem.

In addition to the identity of the tenant, Mr. Xu is also an employee of eggshell company. He told reporters that the eggshell companys housing supply did not have the regular organizations test report.

Mr. Xu: there is no CMA test report for all eggshell houses. Eggshell all the decoration publicity is environmental protection materials, no formaldehyde, air quality is qualified, but in fact, the decoration of things, it is not necessarily used for external publicity, such as brushing the wall, the paint used is the cheapest.

Mr. Xu said that at first he served as the housekeeper of eggshell company, that is, the front-end sales work, and then transferred to be the after-sales service housekeeper. In addition to the formaldehyde problem, in the process of after-sales work, he also found some unknown things in the companys back office system

Mr. Xu: after finishing the after-sales service, I found that there were many things in his backstage that could not be seen before, such as house decoration time and configuration list.

Beijing News broadcast reporter from Mr. Xu opened the mobile phone background system to see that the end date of a set of Chaoyang houses is August 13, 2019, and the available date is August 21, 2019, which is less than 10 days apart.

Hardcover end date and available date displayed in the background / photos provided by interviewees

In addition, the system also shows that the signing time of the first tenant to move in after the hardware installation is August 17, and the starting date is August 20. That is to say, the tenant can move in before the specified occupancy date.

Before the available date, the tenant has signed a contract to be available for occupancy

In addition, from the screenshot, we can see that the eggshell housing source previously rented by Mr. Xu is the same as that of many rental houses on the current eggshell apartment app.

Most of the hard installation time and available occupancy time of the after-sales backstage are less than 30 days / respondents provide

Mr. Xu expressed concern about this potential safety hazard

Mr. Xu: these things are invisible to the tenants and the public. For the tenant, he certainly does not know that there is no vacancy period. After all, Beijing is a relatively large rental market, and the demand for rental housing is particularly large. After a problem occurs, these companies will not give you a positive solution, they are all shirking, and even no one is in charge of it. So I want to remind you to pay attention to these businesses and pay attention to the air quality problems.

In fact, this is not the first time eggshell apartments have been exposed to air quality problems. As early as August 2016, the eggshell apartment was exposed to excessive formaldehyde by the media. In 2019, eggshell apartment was once again reported by the media due to the problems such as renting room decoration will be put on the shelf the next day. Although eggshell apartment made a statement, frankly, the incident did expose the companys management problems, and carried out a thorough self-examination and self correction. But now it seems that the result of the rectification is not optimistic.

Previous media coverage / from the Internet

Eggshell apartment was established in January 2015 as the high-end white-collar apartment brand of purple tree Tung (Beijing) Asset Management Co., Ltd.. At present, it has entered 13 markets in Beijing, Shanghai, Guangzhou, Shenzhen and Hangzhou, and manages about 400000 houses. The slogan of check in with bags, ease your mind and relax has attracted a large number of rental groups.

Screenshot of eggshell apartment official website / from the Internet

How to regulate such a huge market? Beijing News and radio reporters contacted the housing rental management office of Beijing Municipal Commission of housing and urban rural development

Housing and Urban Rural Development Commission: we have also studied this aspect with the environmental protection department. We do not have a specific standard for this rental room, that is, how the air quality should be, and formaldehyde is really easy to cause disputes. Must have the legal basis, this aspect is really not very sound, the state has issued the lease regulation to now also not come out. Therefore, from the perspective of administrative supervision, it is difficult to deal with it. There is no complete law and regulation.

Experts: relevant regulations should be issued as soon as possible

Wang Lina: our whole market is developing rapidly, but the relevant government regulation and legal system are not perfect. Because in 2016, the state introduced some policies to vigorously develop rental housing, so the long-term rental apartments entered the real estate market. There is no statement about what kind of people are qualified to provide rental services. There is no regulation on the necessary supporting facilities, safety and compliance of the rental housing provided. Therefore, the development of the leasing market is still in a relatively chaotic stage.

(function(){( window.slotbydup=window .slotbydup||[]).push({id:u5811557,container:ssp_ 5811557, async:true });})(); Beijings housing rental market is huge. The air quality of rental housing is related to the physical and mental health of many people and the happiness index of the people. I hope that the relevant departments can improve the laws and regulations in the field of Housing leasing as soon as possible, so as not to let individual enterprises take advantage of the loopholes, let alone ordinary renters become the victims of the rapid expansion of the housing rental market. Small ask said that publicity is not as good as it is actually done. How can such a house let tenants rest assured that they can check in with their bags? Original manuscript reprint must be authorized, otherwise reporter Yu chuanzi editor Zhang Yu on duty chief editor Du Yi_ NN4892

Beijings housing rental market is huge. The air quality of rental housing is related to the physical and mental health of many people and the happiness index of the people. I hope that the relevant departments can improve the laws and regulations in the field of Housing leasing as soon as possible, so as not to let individual enterprises take advantage of the loopholes, let alone ordinary renters become the victims of the rapid expansion of the housing rental market.

Small ask says

Better publicity

Its not as good as it actually is

Such a house

How to let the tenant rest assured carry bag to check in?

Original manuscript reprint needs authorization, otherwise Report

Reporter Yu chuanzi editor Zhang Yu

Chief editor on duty