Family members of the fallen man: wechat customer service is not as good as 150000 lives are too few

category:Internet
 Family members of the fallen man: wechat customer service is not as good as 150000 lives are too few


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Death of a mans brother due to the fall of wechat Title: artificial customer service is not as good as 150000 lives are too few (source: pear video)

Because wechat was blocked, a man jumped from a building and died. Tencent officials twice responded that the claim that the man died from Tencent was untrue, that he had rented a building, and that the police confirmed that it was a suicide, and that Tencent employees did not contact. The brother of the person who fell from the building said that Tencents artificial customer service did not act as a cause of tragedy. We felt that 150000 lives were too few.

Related reading:

[did someone jump off the building because of wechat? Tencent: the dead did not communicate with us

On August 27, according to media reports, a citizen reported that his brothers business was affected by the blocking of his wechat account. He repeatedly complained that he had fallen from Tencent and died. Tencent responded that at 17:53 on August 15, 2020 (Saturday), a building crash occurred in block a of Jiada R & D building. After the building security personnel found out, the building immediately called the police, and the person who fell was rescued and died. After the incident, the police immediately went to the scene to collect evidence and investigate.

Tencent said that on a non working day, the Tencent user reception center on the first floor of the building did not provide external services on that day, and Tencent employees had no communication with the people who fell down.

For the reason that the person who fell from the building was blocked on the Internet, Tencent verified that the social account number of the person who fell from the building was reported to be pornographic harassment on August 12. According to the users reporting evidence and the management standard of the network platform, the platform gave a short-term closure of 72 hours. After the expiration of the period on August 15, the user can self-help unseal. The information has been clearly indicated on the login page.

Tencent also said it had submitted information about users violations to public security organs. According to the investigation by the public security organ, the person who fell from the building was a suicide. (Ziqing)