On the evening of August 27, Yuantong Express (600233. SH) released a semi annual report. Under the influence of the epidemic situation, Yuantong still maintained the growth of both net revenue and profit, and further improved its market share. In the first half of 2020, Yuantong completed 4.936 billion pieces of business, with a year-on-year growth of 29.79%, accounting for 14.57% of the business volume of national express service enterprises, an increase of 0.87% compared with the same period in 2019; the operating revenue was 14.581 billion yuan; the net profit attributable to the parent company was 971 million yuan, with a year-on-year increase of 12.55%. Yuantong has strong recovery momentum, especially in the second quarter after the resumption of work and production, its business volume reached 3.271 billion pieces, with a year-on-year increase of 52.49%, and the net profit attributable to the parent company was 700 million yuan, with a year-on-year increase of 40.63%.
Comprehensively promote digital transformation and improve management efficiency
Pan Shuimiao, President of Yuantong, once said in an interview that the real breakthrough of service quality and cost control is the comprehensive digital transformation, so as to make the granularity of enterprise management as fine as possible, so as to get people to work.
In the first half of the year, digitalization, mobility, real-time and visualization are the main lines of Yuantongs scientific and technological innovation. Now, the granularity of control has been refined to the smallest business units or links such as operators, operating platforms, loaders and drivers. The whole business scene has been fully informationized. Moreover, Yuantong has realized its business through mobile and visual tools such as management cockpit, network housekeeper and customer housekeeper The business process is presented in a data-based way, which promotes the operation and management to enter the era of mobile Internet in an all-round way, and the efficiency is significantly improved.
Yuantong also deepened the original measures, continued to strengthen the construction of transport capacity system, invested 2002 self owned trunk transport vehicles, improved the bargaining power of trunk transportation, and increased the number of tickets and loading rate of vehicles; at the same time, Yuantong increased the investment in automation equipment to improve the automation and intelligent level of the transfer center. In the first half of 2020, the single ticket cost of Yuantong will be reduced to 2.13 yuan, with a year-on-year decrease of 24.05%. Among them, the transportation cost of single ticket is 0.51 yuan, with a year-on-year decrease of 31.26%; the operation cost of single ticket center is 0.33 yuan, with a year-on-year decrease of 15.02%, and the per capita efficiency has increased by more than 20%.
At present, price is no longer the key to winning the market. Pan Shuimiao, President of Yuantong, said in an interview that timeliness and service quality have become the commanding heights for the success of express delivery industry. In the first half of the year, Yuantong strengthened technology empowerment, realized problem perception and early warning in advance, and further improved customer satisfaction. Relevant data shows that from January to June, the quality index of Yuantong center and the quality index of outlets have been stable and improved, and the customer complaint rate has gradually decreased. The rookie and WeChat official account and other tools have been applied and promoted to achieve real-time sharing and sharing of information and data between customers and customers. The continuous customer service center has greatly improved the response rate and service efficiency of customer service hotlines; the continuous optimization of delivery terminal management, and delivery site + Yuantong post, rookie post, third party post or intelligence. The diversified distribution scheme of self pick-up cabinet can continuously improve the operation efficiency and delivery effectiveness.
Continue to deepen international and aviation network layout and strengthen its own barriers
In the first half of the year, Yuantong continued to consolidate its advantages of domestic and international dual layout and actively participated in the export of international supply chain. From January to June, Yuantong opened nearly 40 regular and irregular domestic and international routes, realized the external sales revenue of nearly 500 million yuan, improved the operation efficiency and daily utilization rate, and made outstanding contributions to the companys profits. At the same time, Yuantong Express International, a subsidiary of Yuantong holding company, gave full play to its resource advantages in network and aviation and actively participated in the construction of overseas markets. In the first half of the year, its main business income reached HK $2201.3 million, with a net profit attributable to its parent company of HK $95.46 million, an increase of over 1700% over the same period of last year.
From January to August, Yuantong Airlines carried out 126 full cargo flights on China Pakistan routes. Recently, it cooperated with relevant enterprises and customers in China and Pakistan to help bamang, the king of fruits in Pakistan, realize the first order to China after the epidemic, and help Chinese enterprises including vivo to go out in the post epidemic era.
In the first half of this year, after experiencing the impact of the epidemic, the competition in the express industry has become increasingly fierce. Based on the forward-looking digital layout, Yuantong further strengthens its core competitiveness and cultivates new growth momentum by reducing cost and increasing efficiency, improving service quality and enhancing international comprehensive service ability, forming a virtuous cycle of from capacity investment + digital transformation to cost reduction + service quality improvement + business volume growth.
Editor Xu Chao proofread Zhao Lin
Source: Wang Fengzhi, editor in charge of Beijing News_ NT2541