According to media reports, on the afternoon of July 21, Mr. Xie, a rider on Nanjings hungry platform, took orders as usual. At this time, a distant list attracted his attention. After grabbing the list, he found that the delivery fee was as high as 15.9 million yuan.
After delivering the bill to his destination, Mr. Xie found that the sky high bill delivery fee had been remitted into his personal account, showing that the amount received was 10 million yuan. Due to the limitation of the platform, the maximum limit for a day is 10 million yuan.
Mr. Xie said he was very excited at that time and was surprised to win such a big prize. At the same time, he also shared the good news with his family and friends.
In this regard, the relevant person in charge of Nanjing responded that the reason for the skyrocketing distribution fee is that the system has failed, and we have made rectification to avoid similar problems.
However, according to the relevant provisions of the property law and the contract law, the funds in the my wallet in the rider app are held by individuals. In this case, if the platform does not obtain the riders consent and directly deduct the funds, then the platforms practice may also constitute infringement.
In a similar situation, the platform can temporarily freeze the fund, and then require the rider to return the fund to the platform through legal means. Moreover, the rider can ask the platform to pay for the labor cost when delivering meals.
Source of this article: Wang Fengzhi, editor in charge of fast technology_ NT2541