Guan Guifeng and Liu taoxiong, reporters of Xinhua viewpoint
If you apply for home broadband through the regular business hall, the 300 MB bandwidth network only needs more than 1000 yuan per year; however, in the office network center, you can only handle the enterprise special line, and the 10 megaband bandwidth needs more than 10000 yuan per year
In recent years, increasing the speed and reducing the fee of broadband service has been emphasized and made great efforts from the central government to the local government. Average broadband and dedicated rates will be reduced by 15%. At the national two sessions in 2020, the government work report made the above statement.
However, according to a recent survey by Xinhua viewpoint, the broadband terminal price of some industrial parks and commercial buildings has not actually decreased, and property and agents have become the intestinal obstruction of speeding up and reducing fees.
Broadband monopoly: broadband fee of more than 10000 yuan a year
Mr. Wang, who rents an office in Beijings Guotou Fortune Plaza, recently told reporters that when contacting Unicom and China Mobile to install broadband, he was told that the office building could not be installed because of the inability to lay equipment. After consulting the network center responsible for the network access of the office building, he learned that the bandwidth of the installation enterprise dedicated line started at 10 megabytes, nearly 20000 yuan a year. Unicoms 100 megabyte package bandwidth is more than 2000 yuan a year. Mr. Wang said that according to his understanding, some tenants thought the price was high and chose to use the router with wireless network card.
The reporter inquired about the network center of the office building by telephone, and the reply was that the tenant could only choose the enterprise special line, but could not choose the package offered by Unicom and other operators, because there was no equipment; however, the price was not quoted in the telephone, and the price should be inquired on site.
Reporter investigation found that some industrial parks or commercial buildings often have only one agent to provide network services; some even though there are several operators to provide services, but only one agent, enterprises can only buy high price services from agents.
The broadband service of Shijiazhuang Runjiang Huigu building is provided by a service provider named Li Zhuo network. With its network, 20 MB bandwidth 6000 yuan a year, and the network speed is particularly slow, even daily online banking payment can not meet. A staff member of an enterprise in Huigu building in Runjiang said that they wanted to directly handle the broadband of Unicom, but they were blocked by the property management and the leeco network. According to the reporters contact with Li Zhuo network, the staff said that the 20 megabyte special line is 20400 yuan a year, which can be given a 60% discount according to her authority; the 50 megabyte special line can be given a 50% discount on the basis of 40800 yuan a year.
There are also a lot of complaints about Broadband monopoly on Internet complaint platforms such as black cat complaints and complaints gathering.
An enterprise user in a high-tech park in Shanghai once complained that the property union with an enterprise monopolizes broadband business and collects line maintenance fees and pipeline occupation fees arbitrarily. For a broadband or optical cable, the pipeline occupation fee is 2000 yuan; if you apply to an operator, you need to add 20000 yuan per year for line maintenance fee. Many enterprises because of business needs, they swallow their anger, and call 12345 complaints can not be resolved.
Some enterprises reported to reporters that the property said that the broadband port on the floor was not enough, and it needed to go from upstairs. A port fee would cost more than 2000 yuan. However, there are ports on this floor, and it may just be an excuse to collect extra money.
Multiple diseases: stubborn broadband access
In December 2018, the Ministry of industry and information technology said that it would carry out a nationwide one-year special rectification work on broadband monopoly of commercial buildings, requiring basic telecommunication enterprises and others not to reach any form of exclusive agreements or agreements with real estate development enterprises and property management companies, so as to guarantee the equal access of enterprises and the right of users free choice.
After the rectification, why is the broadband monopoly still difficult to cure?
All broadband lines entering the enterprise users must pass through the building pipeline. As long as the property is not willing to let a service provider enter the building, there are several ways to set up obstacles. Teng lizhang, a lawyer with Beijing leiteng law firm, who has long been concerned about the issue, said.
u2014u2014An exclusive agreement was signed at the beginning of construction. In Shijiazhuang, some office building developers selected a telecom operator as the exclusive partner in the initial stage of construction to participate in the office building telecom infrastructure construction and signed an exclusive agreement. There are more than 200 enterprises in Shijiazhuang Jinshi Industrial Park. One of the network companies monopolizes the broadband service in the park as an agent of Unicom. It is difficult to handle the broadband service of other operators.
u2014u2014The property management collects fees from network access service providers and enterprise users. For example, some properties will charge network access service providers entrance fees, occupancy fees for weak current tube wells, construction supervision fees, etc.; while some properties, when new enterprise users settle in, let the enterprise users go once again for the reason of incomplete communication network, and assign relevant companies to carry out construction, and charge a construction fee.
u2014u2014Acceptance and follow-up supervision are not in place. When some construction projects are completed, the competent authorities did not strictly check the broadband access problems during the acceptance, and the investigation and punishment of violations in broadband access is not strong.
How to solve the problem of neck sticking?
Affected by the epidemic situation, we are under great pressure to survive, and some businesses can not be carried out smoothly. We dont want high broadband charges to become the last straw that will crush us. A person in charge of an enterprise in Huigu building in Runjiang called for a number of telecom operators to get through the last 100 meters of speed up and fee reduction as soon as possible, so that small and medium-sized enterprises can really enjoy the dividend of speed up and fee reduction.
In the interview, relevant persons in charge of several enterprises said that the implementation of the rescue policy for enterprises needs to be carried out in detail, and they hope to standardize the broadband access service of commercial buildings, protect the legitimate rights and interests of users, and reduce the burden on small and medium-sized enterprises.
Fu Liang, an independent Telecom analyst, believes that in order to break the broadband monopoly, there should be at least three telecom service providers in the office building at the same time, among which at least one is the basic operators such as China Mobile, telecom and China Unicom. The competent departments of the industry and the market supervision departments should strengthen the daily supervision and inspection, and take corresponding punishment measures in case of monopoly or malicious price increase.
If the basic telecom operators take advantage of their dominant market position and require the property to sign exclusive agreements with themselves, they are suspected of violating the anti-monopoly law. Teng said.
The reporter consulted the relevant management regulations on broadband access in many places, which put forward corresponding requirements for real estate development enterprises and property service enterprises. For example, it is not allowed to sign any monopoly or exclusive agreement with telecom operation agent enterprises and basic telecom operation enterprises, and the relevant information of access to basic telecom operation enterprises should be publicized in a prominent position in the building, etc The respective responsibilities of communication management department, housing and urban and rural construction department and market supervision and management department are described.
Teng lizhang believes that in order to solve the problem of speeding up and reducing fees, the property should provide users with complete network access facilities, prohibit the property from collecting various fees related to network access from users, and prohibit the property from collecting admission fees and other fees; the property should also timely publicize the network access providers and charging standards of the buildings, and the relevant standards should be used as housing sales Or the annex to the lease contract.
The relevant person in charge of Hebei Provincial Communications Administration said that it would continue to strengthen market supervision, crack down on illegal and illegal behaviors that disrupt the operation of the telecom market, and suggested that operators should constantly improve the broadband access product system of SMEs customers.
This article source: Xinhuanet editor in charge: Wang Fengzhi_ NT2541