Over the past week, our team has been focusing on how to improve the customer experience, especially around our selection process, including the use and distribution of multi leg options, said Vlad tenev, co-founder and co CEO of Robin Hood, and Baiju Bhatt in their blog post: we feel the tragedy Very shocked.
Last Friday, a 20-year-old client of Robin Hood, Alex Kearns, committed suicide. In a note to his family, he said he lost $730000 on the trading platform. According to his family, Alex, a sophomore at the University of Nebraska at Lincoln, was studying management and growing interest in financial markets.
In his letter to his family, Alex accused Robin of taking too many risks. He claims that the put options he bought and the shares he sold should have been offset, but in hindsight says he doesnt know what hes doing. But people say Alex may have misunderstood Robin Hoods results. The negative cash balance he displays on Robin Hoods main screen is only temporary and will be corrected once the relevant shares are credited to his account. This $730000 may reflect the unsettled side of options trading and the value of the shares linked to those options. Alexs free trading app has become a hot entry point for new investors into the stock market. Robin Hoods users increased from 1 million in 2016 to 10 million at the beginning of this year, with a group of loyal followers on social media. We have not forgotten that our company and our services have become synonymous with us snack investment, which has led millions of new investors to make their first investment through Robin Hood, the chief executives said. We recognize this great responsibility and we will not take it lightly. Robin hood also contributed $250000 to the American Foundation for suicide prevention. Read more about Tesla battery day coming next month! Illustrated A-share industrial chain full list tableware melamine migration exceeded! The company apologized for the 2.2 billion yuan assets of Shanxis richest man in the past, but no one paid attention to it. Source: Wang Wenhua, editor in charge of NetEase Finance and Economics_ NF5982
We have not forgotten that our company and our services have become synonymous with us snack investment, which has led millions of new investors to make their first investment through Robin Hood, the chief executives said.
Robin hood also contributed $250000 to the American Foundation for suicide prevention.