117 buses in Wuhan resumed operation today and 6 subway lines resumed operation this Saturday

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 117 buses in Wuhan resumed operation today and 6 subway lines resumed operation this Saturday


According to relevant people, when passengers take the bus, they must wear masks, line up in order to measure the temperature, and carry out real name registration and code scanning in accordance with the safety management requirements of one car, one yard, getting on and off, and one car, one administrator. Before passengers get on the train, they must obtain Hubei health code green code, line up in turn, scan the Wuhan real name registration QR code on the left side of the front door in order, obtain personal health status and vehicle information, and show it to the driver before getting on the train. If the health code is applied by Alipay, it is recommended to use Alipay to scan registration. If you apply for the health code through wechat, it is recommended to use wechat to scan the code for car registration. Before getting off, passengers need to scan the Wuhan real name registration QR code on the door glass and show it to the attendant before getting off.

When traveling by subway, according to the safety management requirements of one yard for one station and one yard for one car, before entering the station for security inspection, you must scan the Wuhan real name registration vehicle QR code to obtain the health status and station information, and show it to the security inspector before taking the bus; before getting off at the station, you can scan the Wuhan real name registration vehicle QR code in the car. BRT refers to the Metro mode for safety management.

People from other provinces who have not obtained the green code of Hubei health code can take buses and subways with the health code of other provinces, and also carry out real name registration and code scanning.

In order to minimize the risk of the susceptible population, it is recommended that the elderly over 65 years old and the non essential people not take public transport temporarily.

Related interpretation of partial resumption of operation of Wuhan Metro

1. What are the arrangements for the resumption of public transport operations in some cities in the near future?

At present, our city is actively promoting the resumption of work and production. The commuting demand of enterprise employees is gradually increasing. The overseas personnel are returning to China one after another. The orderly flow of personnel is speeding up, and the orderly restoration of public transport operation is imminent. Recently, the municipal transportation department organized the public transportation enterprises to do all the preparatory work, and completed the deployment and training of drivers and administrators, the killing of vehicles and stations, the installation of temperature measuring equipment, the posting of two-dimensional code for real name registration and code scanning, and the drilling and testing before the restoration of some public transportation lines.

First, from March 25, 42 bus lines from Hankou, Wuchang, Wuhan and other three railway stations will be resumed; 75 regional bus lines (including microcirculation bus lines) will be resumed in the central urban area (including Wuhan East Lake New Technology Development Zone and Wuhan Economic and Technological Development Zone).

Second, from March 28, the operation of rail transit lines 1, 2, 3, 4, 6 and 7 will be resumed.

Third, the opening and closing of line and operation time for resumption of operation shall still be implemented according to the time announced by the station.

Fourth, in order to minimize the risk of the susceptible population, it is recommended that the elderly over 65 years old and the non essential people not take public transport temporarily.

Fifthly, when passengers take public transportation, they must wear masks and carry out real name registration and code scanning.

At that time, buses will be put into use at 30% of the total network capacity, and the capacity will be dynamically adjusted according to the passenger flow in the later stage.

During the epidemic prevention and control period, the current security mechanism and transportation capacity of emergency transportation, such as travel of medical staff and community groups in need, commute travel of medical teams and business super employees, community distribution and epidemic prevention and control vehicles, remain unchanged for the time being.

In particular, in order to do a good job in epidemic prevention and safety, we will establish a real name system and traceable ride mechanism. All passengers will ride by health code and wearing masks. The public transport will implement one yard for one car, one yard for getting on and off, one yard for one car and one yard for one administrator, and the rail transit will implement one yard for one station and one yard for one car. According to the risk level, control the passenger rate, implement the ground flow restriction at the rail transit station, and control the inbound passenger flow. Formulate prevention and control emergency plan, establish docking mechanism between public transport and public security police system, and take isolation measures for fever, suspected and confirmed patients in time.

2. After the orderly restoration of urban public transport in Wuhan, real name registration and code scanning will be fully implemented. What are the considerations for such a policy? How can special groups such as primary and secondary school students, the elderly and the disabled who do not have smart phones or do not use smart phones get on the bus?

After part of the citys public transport is restored, passengers must register in real name and scan the code to take the bus. There are two main considerations: first, strengthen the source management, hold the health code green code or the community dynamic health monitoring certificate before taking the bus to ensure the safety of the same passengers; second, the same ride tracing, once someone is diagnosed (suspected) in the later stage, it can be traced through the system, so real name registration is required. Real name registration is a safety measure during the epidemic prevention and control period. In order to ensure the safety of passengers in special period, please understand if there is any inconvenience.

According to the relevant regulations on the application of health code in the whole province, for the elderly, minors or those who are unable to apply for health code through smart phones due to special circumstances, they can be applied for by their families or community sinking cadres. When they travel, they can show pictures or paper health code. If they are unable to apply for health code, they can travel with the health monitoring certificate issued by their community; this part of the group takes public transportation During the communication, the real name card such as student card, old age card and disabled blind card shall be used for driving. If the real name card is not used, the valid identity certificate shall be carried, and the real name information shall be entered by the on-site staff.

3. How to restore part of public transport operation to ensure the health and safety of passengers? What safety prevention and control measures has the transportation department taken?

We have taken four measures: first, kill vehicles and stations, and equip them with temperature measuring equipment; second, strengthen the deployment and training of drivers, and equip each bus with an administrator who is responsible for measuring the temperature of passengers on board one by one; third, implement real name registration and code scanning measures to ensure the health of passengers on board; fourth, since March 23, some public services have been carried out Exercise test before traffic line restoration.

It should be noted that, although some public transport is restored, we do not advocate the elderly over 65 years old to take public transport for travel, because of safety and health considerations. The partially recovered public transport is mainly to meet the travel needs of people returning to Hubei, Hubei and Han, and returning to work and production. At the same time, the elderly are high-risk vulnerable groups. For the sake of their own health and the safety of other passengers, it is recommended that the elderly over 65 years old do not take public transport temporarily.

In the early stage, we collected 6000 taxis in the city to provide emergency travel services for community residents to buy medicine and send doctors. At present, the 6000 taxis are still stuck in the community to provide emergency services for residents. If there are special travel needs of the elderly or the sick citizens over 65 years old, they can apply to the community for priority arrangement.

4. Can I travel without real name certification?

When taking public transport, the general public shall actively cooperate with and orderly carry out code scanning and registration. For passengers who do not register by their real names as required, the staff have the right to refuse to take the bus.

5. Why registered Hubei health code, real name authentication does not appear after health status?

If you have registered the health code, the health status is gray after scanning, please check the channel of health code registration. If you are applying for health codes through Alipay, you are advised to register with Alipay. If you apply for the health code through wechat, it is recommended that you use wechat for vehicle registration. You can also use Alipay / WeChat first to improve the health code.

6. Why has the real name certification been completed, but the staff is still refused to take the bus after verification?

Scan the car QR code to show that the real name authentication has been completed, but the Health Code in the personal information section of the page is red or yellow, which means that your health status does not meet the car requirements at this time. If it is gray, please click the arrow on the right side of the health code as soon as possible to enter the corresponding page to improve your health code information. In the above circumstances, the staff has the right to refuse to take the bus.

7. Whats the relationship between car code scanning registration and car payment? Does it affect the preferential policies for riding?

The car code scanning is only to register the vehicle / station information, which has nothing to do with the payment method. Any previous payment method can be used as usual, and does not affect the transfer preferential policy. To reduce the risk of infection, contactless payment is advocated.

8. Do you need to scan code for transfer?

9. Whats the use of car QR code? Why do you have to sweep?

You can scan the car QR code to upload your car number and other information, so as to generate more accurate travel data. Once an epidemic occurs in the public transport, it can help the disease control unit to trace and notify the passengers more quickly and accurately, so as to realize the early detection, early report, early isolation and early treatment of epidemic prevention and control.

Please note:

When taking the subway / BRT, please consciously scan the car code to register and upload the car information before arriving at the station and transferring; the administrator shall timely supervise.

When taking the bus, please consciously scan the compartment code to register when getting on and off the bus; the administrator shall supervise timely.

10. If the certification link is not bound with Wuhan pass card, or I do not have Wuhan pass card, what should I do?

In the online authentication phase, you can choose whether to bind Wuhan tongcard or not. If there is no card, you can choose to skip. Whether the Wuhan pass card is bound or not will not affect your normal ride temporarily. However, in order to make the ride tracing more accurate, it is recommended that you bind the Wuhan pass card. Wuhan tongcard binding related questions hotline: 027-81886666.

11. In the morning and evening peak hours, due to other factors such as too dark light, what should I do if the code scanning is not successful?

At night, if it is inconvenient to scan code due to dark light, it is recommended that you turn on the flashlight and try again.

When you take the subway, mobile phone or Alipay can not be successfully swept by people for many reasons or other reasons, it is recommended that you refresh your mobile phone WeChat / WeChat application and try again.

12. Is my reserved real name information secure? Is there any personal privacy disclosure?

The information data registered by passengers (including personal contact information, travel time and vehicle information) will be encrypted and saved in a dedicated server in the cloud to ensure the reliability and security of passenger information. Wuhan transportation department will strictly protect personal privacy and personal information security according to law. In addition to providing passenger information to health and disease control departments due to epidemic prevention and control, it will strictly keep passenger personal information confidential without abuse or disclosure.

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