The house asks quarrel suspected pneumonia? 300 psychological hotlines to dispel heart disease

category:Finance
 The house asks quarrel suspected pneumonia? 300 psychological hotlines to dispel heart disease


The wife of a doctor in Jiangsu Province, after her husband went to the hospital on duty, worried that her husband would infect the new crown pneumonia, and asked her family to wear three masks at home every day, washing their hands until they were broken; a mother in Wuhan, worried about infecting the new crown pneumonia after going to the hospital for blood test, rushed her husband and children to another house, completely closed herself up; another woman Pay attention to the news about pneumonia in mobile phones and TV every day. After coughing a few times, I feel that I have pneumonia and cry at home every day

In the face of major epidemics, people need not only masks, but also psychological relief. Xinhua News Agency

In order to prevent and alleviate the psychological distress caused by the epidemic, the government, academia and non-governmental public organizations have opened psychological support hotlines to help people in need.

Zheng aiming, director of Clinical Psychology Department of Yifu Hospital Affiliated to Nanjing Medical University, told first finance and economics that the psychological impact of the epidemic on the public is manifested in panic, anxiety, depression and abnormal behavior caused by psychology. Most people can adjust themselves, but some people need help from professionals. When the public is not suitable to go out, the psychological hotline is a good way.

Visitors are mainly panic, anxiety and hypochondriacs

According to the summary of the Sixth Hospital of Peking University (National Mental Health Project Office), more than 300 free psychological assistance hotlines have been opened in China recently, and 2019-ncov pneumonia special line has also been opened in some areas. This statistics does not include the hotlines opened by many non-governmental public organizations.

Shanghai huidiji 24-hour psychological support hotline is a psychological hotline recommended by Shanghai social workers and Pudong social association. It is designed to provide free psychological assistance for people who are afraid, anxious, helpless or even collapsed in the epidemic situation, as well as those who stay at home depressed, lonely and helpless.

Dai Xiaohong, head of Shanghai huidiji public welfare peoples psychological care center and the psychological support hotline to deal with the epidemic, told first finance and economics that since the hotline was opened on January 30 to 5:00 p.m. on January 6, the total number of people received by the hotline is 161, 48 for the complete cases; the special care group that actively cares for those who are extremely difficult to find help on the Internet has been allocated by 23:00 on February 5 There were 118 people making care calls, 54 people completing care, and 64 people not completing care (mostly unanswered or unnecessary).

Dai Xiaohong said that the visitors who call the hotline on their own initiative are mainly panic, anxiety and hypochondriasis. Their pressure and fear cant be compared with their relatives and people around them. The psychological hotline becomes an outlet for them to output pressure and fear. The narration itself can relieve the pressure. In the process of narration, they feel acceptance and love, and are guided by professional volunteers Next, to face the flow of love, they can get more strength to face life.

On February 4, Wuhan huoshenshan hospital officially admitted patients. Xinhua News Agency

One of the most influential cases of Dai Xiaohong is a mother from Wuhan. Five days before she called the hotline, she felt sick and went to the hospital for blood test. After she came back, she had a fever and a dry cough. Worried about her infection, she drove her husband and child to another house and isolated themselves. She didnt dare to tell the truth to her relatives. She felt it was meaningless to go to the hospital. She called the hotline in loneliness and fear.

After more than an hour of talking with volunteers, the mothers psychological pressure was relieved, and she was able to take the initiative to face her illness, and was released from her fear. After flowing love with her husband and children, the family was reunited. Later, it turned out that she was just a common cold and didnt get pneumonia.

In the psychological support hotline, there are many such helpers. Zheng aiming is also the person in charge of the psychological support hotline for the prevention and control of new crown virus in Colleges and universities in Jiangsu Province. Since the hotline was opened, 79 effective calls have been received, which are initially classified into four categories: the first category is the psychological problems caused by the lack of knowledge or misunderstanding about the epidemic situation. The anxiety and fear caused by the lack of knowledge about the epidemic situation of new crown pneumonia always worry about being infected, which accounts for about 50% of the total , mainly for science popularization.

The second type is the change caused by the epidemic, such as the secondary psychological problems caused by living habits, inability to work, medical treatment, etc., mainly including psychological support, empathy, teaching psychological self-regulation mode, etc.; the third type of risk personnel, such as the isolation, contact with the epidemic area, fever and cough, etc., which cause insomnia, gastrointestinal and other physical symptoms, mainly accept and tolerate the crisis The fourth category has nothing to do with psychology, such as asking when to start school, complaining about the elderly playing cards in the chess and card room downstairs, mainly for explanation and suggestions.

One or two of the four categories are dominant. Less than 10% of the three categories. The main source of help is Jiangsu, with a large number of social workers, including Hainan, Harbin, Xinjiang and other places. About a third of the students are students. Said Zheng aiming.

Staff from Zhongtai street, Yuhang District, Hangzhou demonstrated the online entertainment stage of local rural people. Xinhua News Agency

Professional consultation to improve psychological immunity

Zheng said that with the development of the epidemic situation, many members of the public also showed anxiety, worry and even panic, which is a normal response. Psychological assistance hotline will take different guidance and support for different groups, of which the third one really needs the support of psychological professionals.

Zhong Jie, an associate professor at Peking University, said that during the outbreak, a small number of people were aggravated by the incident due to their past basic mental illness or problems, which may lead to more serious anxiety symptoms, over excitation or sleep problems (insomnia, early wake-up, nightmares, etc.), and conflicts with their relatives and friends due to their impatience. If they seriously interfere with normal interpersonal communication and life, they may feel pain At this time, we need to seek help from psychiatrists and other mental health service professionals.

For this reason, she cant sleep and eat all day long. She makes a lot of noise with her husband. She doesnt allow her husband to go to work again. She isolates her daughter in a room. She delivers her meals by herself and repeatedly washes her hands. She asks her family to wear masks at home. She doesnt dare to go out. She keeps paying attention to the news about pneumonia in her mobile phone and TV. The more she looks, the more she is afraid. She feels that she has pneumonia symptoms The family calls relatives and friends all over the place to tell them that they have been infected by their husband. No one can explain and comfort her. The patients mood is very unstable. She keeps crying and tells that she doesnt want to live.

As a doctor, the husband felt his wifes abnormality, worried about his wifes mental illness, and had a lot of pressure. The hotline asked psychological professionals for help, and the hotline staff conducted psychological intervention on the husband and wife respectively.

According to Dai Xiaohong, the current public needs a lot of psychological support. Panic, anxiety, apathy and other bad psychological emotions can be transformed into another positive force under the guidance of professionals. Panic and anxiety can be transmitted, but after consultation, our volunteers guide visitors to see the love among their families, and encourage visitors to flow love among their families. Anxiety and panic will stop, which can also improve the psychological immunity of the whole family. Dai Xiaohong said. Zheng aiming said that for the general public, the main measures to deal with panic and anxiety are to do a good job in personal protection, including learning the relevant knowledge of new crown pneumonia, so that the knower is not confused; at the same time, we should also adjust our mentality, take the initiative to face negative emotions, such as controlling the use of mobile phones and TV watching time, properly isolate the relevant pneumonia overload network information; insomnia and anxiety occur It is suggested to seek regular psychological assistance (free psychological assistance hotlines and psychological outpatient clinics in medical institutions all over the country) in case of depression and uncontrollable hand washing; in case of cough, fever and other symptoms, it is suggested to go to the hospital for diagnosis and treatment. Source: First Financial Editor: Guo Chenqi, nbj9931

According to Dai Xiaohong, the current public needs a lot of psychological support. Panic, anxiety, apathy and other bad psychological emotions can be transformed into another positive force under the guidance of professionals. Panic and anxiety can be transmitted, but after consultation, our volunteers guide visitors to see the love among their families, and encourage visitors to flow love among their families. Anxiety and panic will stop, which can also improve the psychological immunity of the whole family. Dai Xiaohong said.

Zheng aiming said that for the general public, the main measures to deal with panic and anxiety are to do a good job in personal protection, including learning the relevant knowledge of new crown pneumonia, so that the knower is not confused; at the same time, we should also adjust our mentality, take the initiative to face negative emotions, such as controlling the use of mobile phones and TV watching time, properly isolate the relevant pneumonia overload network information; insomnia and anxiety occur It is suggested to seek regular psychological assistance (free psychological assistance hotlines and psychological outpatient clinics in medical institutions all over the country) in case of depression and uncontrollable hand washing; in case of cough, fever and other symptoms, it is suggested to go to the hospital for diagnosis and treatment.