The reporter learned that the normal business department of securities companies has changed its working mode, and employees often choose to work in rotation mode. Investors have to make an appointment in advance to handle business on the OTC market. Serving existing customers and publicizing online transactions have become the main work of everyone. Some securities companies marketing and promotion businesses have been suspended; while the trading hall favored by older investors in the business department, Probably its all closed.
Multiple business departments
Trading hall temporarily closed
For many senior investors, the business department is not only a place to do business, but also a place to speculate on the spot, even a place to chat with old friends. Now there are many business departments with trading halls, which have big market screens, seats and on-site trading. In the second half of last year, the reporter visited several securities business departments, and some investors in the trading hall have been sitting here for many years, staring at the big screen, which may be the stock buying habit of the older generation.
Zhao Yan, deputy general manager of South Road Business Department of Beijing University of galaxy securities, said that according to the requirements of Beijing Securities Regulatory Bureau, the company has suspended the opening of the trading hall in order to ensure the safety of customers.
Xinda Securities Beijing Gucheng Road Securities Business Department in order to avoid personnel gathering, the large screen on site is not open for the time being. Reporters learned that each business department of Cinda securities decided whether to provide on-site services according to the local epidemic situation and the requirements of relevant government departments. If on-site service is not provided, it shall be reported to the company and the local securities regulatory bureau for filing.
Employees rotate to work
Party members rush to the front line
In the provinces and cities outside Hubei, most of the securities business departments will be open to work. According to the reporter, the business department of securities companies mostly chooses the mode of work rotation to ensure the normal development of the industry, to ensure that important positions are attended, and that securities companies clearly require party members rush to the front line.
Galaxy securities related people told reporters that branches outside Hubei Province will minimize the allocation of on duty staff after the opening of the market, and the rest of the staff will work at home. The customers handling business on the counter is also different from that before, and they must make an appointment in advance before they can go to handle it. The person in charge said, at present, the whole country has joint prevention and control of the epidemic situation. It is recommended that residents from all over the country go out as little as possible. We are also worried about the infection of customers on the way to the business place. We suggest that customers do their business online as possible.
Zhao Yan told reporters that the companys staff rotation requirements are important posts are on duty, staff shift rest, Party members rush to the front line, investors to conduct temperature measurement before handling business.
The person in charge of securities in the new era told reporters that the companys requirements for branches are that key positions should be on duty, such as the general manager of the business department, the head of it, the head of operation, etc., so as to ensure the normal transaction and the safety of employees. At present, the functions of the business department are focused on customer service, and the marketing and promotion businesses are suspended.
Securities companies also attach great importance to the personal safety of normal employees. For example, according to Xinda securities, customers who need to handle business on the counter need to make an appointment in advance. Workers wear goggles, masks and disposable gloves to contact customers and business materials.
At the same time, the handling of business by investors on the OTC market is different from before. Most securities companies require investors to make an appointment in advance and go to handle business according to the notice time of staff. During the Spring Festival, securities companies have asked employees to inform investors in various ways.
421 business departments in Hubei Province
Suspension of on-site services
The first is the branches in Hubei Province. According to the national regulations, all the securities business departments in Hubei Province suspend on-site services. According to the information disclosed by Shanghai Stock Exchange, by the end of 2018, there were 421 business departments in Hubei Province, ranking 9th in all provinces and cities in China. According to the public information, the largest number of securities companies in Hubei are Changjiang Securities, 72 of which are located in Hubei Province; Huatai Securities and Tianfeng securities have more than 20 business departments located in Hubei Province; CSCEC, GF Securities, Guotai Junan, Yinhe securities, Shenwan Hongyuan and Zhongtai securities have more than 10 (including 10) business departments located in Hubei Province Province.
The reporter learned that Changjiang Securities set up a leading group for epidemic prevention and control headed by Li Xinhua, chairman of the board of directors at the first time, and formulated a business continuous operation plan and emergency plan to ensure the stable operation of basic financial services and key infrastructure, guide customers to choose online business and obtain services as much as possible, and provide effective system and personnel support for off-site transactions.
Yu Lei, chairman of Tianfeng securities, issued an open letter to all colleagues of the company, asking the company to do something for the country and Tianfeng people, and leverage all available resources to help the campaign. He said that during the Spring Festival, the company urgently arranged the implementation of various work, formulated and issued the post Festival epidemic prevention and control and operation guarantee work plan, and prepared for the smooth operation of various businesses after the opening of the market. Huatai Securities has also long said that from February 3 to 24:00 on February 13, Hubei branch and its business outlets were closed. It is recommended that customers use online trading, Zhangle fortune and other software for off-site trading, and discuss the special needs of customers. CSC securities has 16 business departments in Hubei Province, all of which use PC, app and telephone entrustment methods to conduct off-site transactions; customers who need to handle business on the OTC market make an appointment in advance or postpone the processing, and those who do need to handle it immediately can adopt off-site remote mode. Source: responsible editor of Securities Times: Yang bin_nf4368
Yu Lei, chairman of Tianfeng securities, issued an open letter to all colleagues of the company, asking the company to do something for the country and Tianfeng people, and leverage all available resources to help the campaign. He said that during the Spring Festival, the company urgently arranged the implementation of various work, formulated and issued the post Festival epidemic prevention and control and operation guarantee work plan, and prepared for the smooth operation of various businesses after the opening of the market.
Huatai Securities has also long said that from February 3 to 24:00 on February 13, Hubei branch and its business outlets were closed. It is recommended that customers use online trading, Zhangle fortune and other software for off-site trading, and discuss the special needs of customers.