China Telecoms response to the writers complaint

category:Internet
 China Telecoms response to the writers complaint


Then the reporter of Beijing News tried to contact Liu Liu on Weibo to respond. But as of the press release, no reply has been made to relevant comments and private letters. The reporter also called the customer service of China Telecom Shanghai company about the complaint of June 6. The other side said that it needed an identification number to find out the specific situation of the account, and would report the problem to the company and reply as soon as possible.

In the 66 release of several micro-blog, many users are also in Tucao encountered their broadband tariffs, bundling, King terms and other aspects of the problem. Some netizens also told Liu in their comments, as far as I know, your network should be speeded up (100 trillion refers to 200 trillion and so on). You need to pay 5 yuan per month for speed up (your 1500 contract is not the current network speed), and the mobile phone number sent to you can offset 5 yuan for speed up if you use more than 10g per month. You can choose to cancel the acceleration, or you can consume more than 10g of mobile phone number traffic every month, or you can save 100 yuan more in your account (5 yuan per month is 60 yuan), in case you dont use it and cut off the network.

Famous writer Liu Liu complains about Telecom: the enterprise with the power to deduct money when the traffic is not used up

Famous writer Liu complained to China Telecom last night on Weibo @ Gongxin Weibo, saying that when buying home network, he forced himself to take a mobile phone with more than ten g traffic free of charge, and deducted money every month without using up the traffic.

@Liu said on his microblog: I complained about @ China Telecom, forcing me to take a mobile phone with more than a dozen g traffic free when I buy a home network. Every month, I will deduct the payment when I dont need to finish the traffic. When I pay the annual fee once, I will be suspended from the home network every three to five times because I dont use up the mobile phone traffic. I will never give an early warning, and I will be cut off if I say no. I never open it immediately after the renewal. I need to keep in touch with them, and I cant. Do our users have any power in such a hegemonic enterprise?