Beijing News Express: due to the use of face recognition in Hangzhou wildlife world, Guo Bing, a special associate professor of Zhejiang University of science and technology, the annual card user, sued the animal world to the court, because the park forced to collect personal facial features through the annual card system upgrade, in violation of the consumer rights and interests protection law. On November 1, 2019, Fuyang District Court of Hangzhou accepted the case.
Notice of acceptance. Picture provided by interviewee
The case, known as the first case of face recognition in China, attracted the attention of Guo Bing, a distinguished associate professor of Zhejiang University of technology. On April 27, 2019, Guo Bing spent 1360 yuan to buy the annual card of Hangzhou wildlife world. The validity period of the card is one year, unlimited times. When entering the park, the card and fingerprint should be verified at the same time. On October 17, 2019, the park sent a text message to him, saying, the annual card system has been upgraded to face recognition, and the original fingerprint recognition has been cancelled. From now on, users who have not registered face recognition will not be able to enter the park normally.
According to Guo Bing, facial features belong to personal sensitive information. Once leaked, illegally provided or abused, it is very easy to endanger the personal and property safety of consumers. According to Article 29 of the law of the peoples Republic of China on the protection of the rights and interests of consumers, when collecting and using personal information of consumers, business operators shall abide by the principles of legality, legitimacy and necessity, clearly indicate the purpose, method and scope of collecting and using information, and obtain the consent of consumers.
According to Guo Bing, Hangzhou wildlife world, without his consent, forced to collect his personal biometric information by upgrading the annual card system, which seriously violated the relevant provisions of the consumer rights and interests protection law and other laws.
On October 28, 2019, Guo Bing sued Hangzhou wildlife world to the court, asking the other party to refund the card fee of 1360 yuan, and bear the litigation cost of this case. According to the courts notice of acceptance of the case obtained by the reporter of Beijing News from Guo Bings office, on November 1, 2019, the court of Fuyang District of Hangzhou City accepted the case.
This afternoon, a reporter from the Beijing News called Hangzhou wildlife world to inquire about this matter. A staff member confirmed that fingerprint recognition has been cancelled at present, and those who enter the park can only enter face information in the annual card center and enter the park through face recognition.
According to the staff, face recognition is more convenient and fast. Sometimes the fingerprint is a bit broken and cant be pressed (identified). Regarding concerns about personal privacy, the staff member said, just go into the garden and have a look. He added, fingerprints are also your information. When you apply for a new years card, your ID card and phone number are also kept. These are also your information.
Source: new Beijing News Author: Zhao Kaidi editor in charge: Du Shuo, nb12556