When a woman spent 170,000 yuan on an Audi pick-up, there was a repair order in the car (Source: Look at the news)
Because of the experience of buying a car, Ms. Chen of Haikou is also grieving. Last month, she bought an Audi car at the 4S shop of Hainan Expo Audi on Nanhai Avenue, but when she was ready to pick it up with joy, she found a list in the car, which made her immediately decide to defend her rights.
Ms. Chen introduced that the car she bought was Audi A3, with a body value of 170,000 yuan. During the inspection on the day of pickup, she found a repair sheet in the car. The column Defect Description on it indicated that the car was scratched on the left skirt and stamped with the repair seal. The test date was July 15. The chassis number is the same as the chassis number of the car purchased by Ms. Chen.
Mrs. Chen: The sales explained that maybe the list of other cars was misplaced and put in our car. As soon as I look at this number (chassis number), its our car, and we say what car were going to check, well get a repaired car for me, and then well be very angry.
So, the car hasnt been put into use yet. Whats the problem on this repair list? In order to verify the situation, on the day of the interview, the reporter reflected the situation to the Jinyu Market Supervision and Administration Bureau, and accompanied the law enforcement personnel and Ms. Chen to the Hainan Expo Automobile Service Co., Ltd. for information.
Mr. Zhou, a staff member of Hainan Expo Automobile Service Co., Ltd., said: This list is called a repair order of the manufacturer. It is an internal document of the manufacturer in the production process, which does not belong to our periphery, or say all the repair orders after the manufacturer. The car we are selling now has scratches on the production line. It may go back to the production line, but a document left behind may be left on the car because we didnt check it when we left the factory. Maybe it left on the car.
Mr. Zhou, a staff member of Hainan Expo Automobile Service Co., Ltd., said that the repair order was left after the manufacturer detected scratches on the car before it left the factory. And when the car leaves the factory, it obtains the certificate of conformity, and it has not been repaired after leaving the factory. However, Ms. Chen disagrees with this statement. In her opinion, the certification date of the car is July 15, and the inspection date on the repair list is July 15. Within the same day, it can not be proved that the car was repaired before it was tested.
Ms. Chen: You need to paint again after you scratch. Can you finish the project in one day?
Mr. Zhou: Then how do you know you cant do it in one day?
Ms. Chen: First of all, let me raise this doubt. Can you issue a certificate that your repairs were made before the certificate?
Mr. Zhou: These two dates have been proved to be the same day.
Ms. Chen: The same day can also be one after another. Do you think this is the first and this is the second, can you come up with evidence?
Mr. Zhou: No evidence.
The two sides have different opinions. On the spot, the market supervision and management department has also made a preliminary confirmation.
Law enforcement officials said that it was normal for the car to find defects before it left the factory and carry out repairs. Moreover, from the appearance, the defect on the repairs list of the car has not existed, and the car has been certified as qualified. On this basis, Ms. Chen believes that the quality problems of vehicles can be safeguarded by applying for a third-party appraisal body to conduct quality inspection of vehicles, or by judicial means. Source: Look at the journalist: Wang Juans Editor-in-Charge: Su Hongyong_NBJ9980
Law enforcement officials said that it was normal for the car to find defects before it left the factory and carry out repairs. Moreover, from the appearance, the defect on the repairs list of the car has not existed, and the car has been certified as qualified. On this basis, Ms. Chen believes that the quality problems of vehicles can be safeguarded by applying for a third-party appraisal body to conduct quality inspection of vehicles, or by judicial means.