Mercedes-Benz female car owners crying about rights protection 4S shop has been exposed many rights protection incidents

category:Society
 Mercedes-Benz female car owners crying about rights protection 4S shop has been exposed many rights protection incidents


On April 13, according to the latest news obtained by the surging news, the high-tech sub-bureau of Xian Market Supervision and Administration has sealed the Mercedes-Benz cars involved, and the Bureau will entrust qualified testing institutions to test the vehicles.

Earlier, Xian Lixing had responded that it had cleared up misunderstandings and reached consensus with Ms. W, the owner of the car. However, in an interview with Shaanxi local media on April 12, Ms. W denied having reached friendly negotiations with 4S stores and Mercedes-Benz officials.

Peng Mei news combing found that the mercedes-Benz 4S shop Xian Lixing had previously been exposed to a number of car quality problems caused by car ownersrights protection incidents.

Among them, there was also a car owner who had just lifted the car from the store, and the car had not yet arrived at home, there was a breakdown. In addition, the 4S stores involved also had criminal cases in which sales consultants used their positions to fraudulently purchase more than 18 million yuan of car customers on the grounds that they could buy Mercedes-Benz cars at a low price and refueling cards at a preferential price.

Mercedes-Benz 4S Store has been involved in several quality issues and rights protection incidents

According to the report of China Business Daily in February 2016, Ms. Zhu bought a Mercedes-Benz GLC300 for 486,000 yuan in the 4S shop of Xian Li Star in the high-tech zone. The next day, before I got home, I found the yellow light on the dashboard was on, but it still failed to change the gasoline according to the staffs suggestion.

Subsequently, 4S Shop issued a written reply to it. According to the reply, the situation of the vehicle is the instrument fault lamp lights up while the vehicle is running, the cause of the instrument fault lamp alarm is determined, and the maintenance plan is given directly: It can be repaired by replacing the transmission control computer.

Ms. Zhu told the media that this reply did not explicitly say that the engine failure lights, nor further clarify the cause of the failure, and gave the maintenance plan directly.

In May of the same year, according to Shaanxi Traffic Radio, Mr. Zhang of Wuwei, Gansu Province, spent 2.6 million yuan on a Maybach S500 in Lizhixing, Xian. After driving 1,900 kilometers, there was an oil leakage.

At that time, the inspection report provided by Lanzhou Mercedes-Benz 4S Shop pointed out that it was recommended that the car owners repair the oil seal after the crankshaft seepage.

Subsequently, Mr. Zhang asked 4S stores to change trains, increase prices and return them. After mediation, the two sides reached a consensus, 4S shop promised to give a 50,000 yuan voucher on the basis of repairing the car.

In April 2018, Shaanxi Metropolitan Express reported that a Mercedes-Benz G63 off-road vehicle purchased by its owner, Mr. Gao, at the cost of 2.463 million yuan in Xian Star of Lizhi, had encountered occasional steering wheel jitter many times after running about 6,000 kilometers.

After repeated checks, 4S shop has not been able to find out the cause of the failure. In order to solve the problem, 4S stores installed a driving recorder pointing to the driving position on the car, and recorded a steering wheel shaking process before and after the Spring Festival of 2018.

At that time, the staff admitted that the steering wheel jitter was abnormal, but said that if the video was provided to Mercedes-Benz manufacturers, it was still unable to determine the cause of the failure.

4S Store said that according to the manufacturers requirements, it is necessary to install a new vehicle recorder on the roof of Mr. Gaos driving parking space, which can simultaneously take pictures of the steering wheel, dashboard and road conditions ahead.

Mr. Gao said that he could continue the experiment, but the 4S shop needed to provide written assurance that it was responsible for a series of dangerous consequences caused by the steering wheel jitter during the experiment, but this request was rejected.

Sales consultants defrauded nearly 20 million customers by selling cars at low prices

On the 13th, Peng Mei News searched Xian Lizhixing Automobile Company Limited on the lawsuit-free website and found that there were 6 judgments and 11 rulings, mostly involving disputes over civil sales contracts.

In 11 rulings, Xian Lixing acted as the plaintiff. Eight cases were brought against eight individuals because of disputes over sales contracts. But somehow, the court decided to withdraw the lawsuit according to Xian Lixing because of the failure to pay the case acceptance fee in advance within 7 days.

In the six judgments, there are four cases involved, all of which are civil disputes. Among them, there are three cases involving personal suit against Xian Lixing Concerning Disputes over sales contracts.

In the case of judgment, a case of losing connection after employee of Xian Lizhixing 4S shop defrauded customers by more than 18 million yuan attracted peoples attention.

According to the Civil Judgment of the Second Instance of the Dispute over Sale Contract No. 4191 (2017) of the Peoples End of Shaanxi 01 heard by the Intermediate Peoples Court of Xian, from November 2013 to June 2014, Ma Mouzhen, a sales consultant of Xian Lizhi Star, fabricated that he could use the employee status of 4S shop to buy Mercedes-Benz brand cars at a low internal preferential price, and that the company could buy Mercedes-Benz brand cars at a low price at the end of It can help pay vehicle purchase tax and deal with vehicle insurance on behalf of other facts. It has reached an agreement with 31 victims, requiring them to remit a total of 1823.023.34 million yuan of vehicle purchase tax and other funds to their personal accounts or to mercedes-Benz 4S shop public accounts. The court considered that Ma Mouzhens act constituted a crime of fraud and sentenced him to 15 yearsimprisonment. The stolen money was recovered by the investigative organs according to law and returned to the victims. According to the report of the Chinese Business Daily, when Ma Mouzhen entered the job interview, the 4S shop only made a preliminary investigation of Ma Mouzhens previous work, and Ma Mouzhen did not show any other abnormal performance in his usual work. Before the incident, Ma Mouzhen called his work unit to ask for leave on the grounds that he wanted to see his girlfriend, and then lost contact. Source of this article: Peng Mei News Responsible Editor: Ji Guojie_NBJ11143

According to the Civil Judgment of the Second Instance of the Dispute over Sale Contract No. 4191 (2017) of the Peoples End of Shaanxi 01 heard by the Intermediate Peoples Court of Xian, from November 2013 to June 2014, Ma Mouzhen, a sales consultant of Xian Lizhi Star, fabricated that he could use the employee status of 4S shop to buy Mercedes-Benz brand cars at a low internal preferential price, and that the company could buy Mercedes-Benz brand cars at a low price at the end of It can help pay vehicle purchase tax and deal with vehicle insurance on behalf of other facts. It has reached an agreement with 31 victims, requiring them to remit a total of 1823.023.34 million yuan of vehicle purchase tax and other funds to their personal accounts or to mercedes-Benz 4S shop public accounts.

The court considered that Ma Mouzhens act constituted a crime of fraud and sentenced him to 15 yearsimprisonment. The stolen money was recovered by the investigative organs according to law and returned to the victims.

According to the report of the Chinese Business Daily, when Ma Mouzhen entered the job interview, the 4S shop only made a preliminary investigation of Ma Mouzhens previous work, and Ma Mouzhen did not show any other abnormal performance in his usual work. Before the incident, Ma Mouzhen called his work unit to ask for leave on the grounds that he wanted to see his girlfriend, and then lost contact.