Mercedes-Benz owners have been shocked for more than a month: the code table suddenly returns to zero in high-speed driving

category:Society
 Mercedes-Benz owners have been shocked for more than a month: the code table suddenly returns to zero in high-speed driving


Mr. Yao, a citizen of Nanjing, more than a year ago

Buy a Mercedes-Benz car worth 500,000 yuan

But what he didnt think of was

Over a month

He was driving at high speed twice.

Major accident almost happened.

Video taken by Mr. Yaos mobile phone shows that he was driving at a high speed. Suddenly, the speed of the code meter was zero. At the same time, a variety of malfunction lights were on, which made Mr. Yao feel very frightened.

It was night and the weather was very cold. There were old people and children on the bus. After the malfunction happened, he immediately dialed the Mercedes-Benz after-sales service telephone. Under the coordination of Mercedes-Benz after-sales, he drove the car to the high-speed exit according to the near-by processing plan, and then towed the trailer to the Mercedes-Benz 4S shop in Yancheng for processing.

After that, Mr. Yao sent the car to Nanjing Ningxing Mercedes-Benz 4S shop for a comprehensive inspection. After inspection, Ningxing Mercedes-Benz 4S shop in Nanjing said that the car had no problem.

Mr. Yao can finally rest assured of this statement, but what Mr. Yao did not expect is that only half a month later, when Mr. Yao was driving at a high speed in Huaian, the car had a more serious situation.

So what is the reason?

What caused such a dangerous situation to happen again?

After-sales Service Staff of Nanjing Ningxing Benz 4S Store

The previous time Mr. Yao sent the car to Yancheng Mercedes-Benz 4S shop for inspection, the local 4S shop did not retain fault code records, so it is impossible to further investigate the reasons.

kevinyao

It is dealt with through Mercedes-Benz after-sales contacts. As consumers, they dont need to know who is dealing with it, because consumers recognize Mercedes-Benz as a brand.

Second problem

After-sales staff of Nanjing Ningxing Benz 4S Store

Once again, Mr. Yaos car was thoroughly inspected.

And this time the survey

They think theyve found the reason.

After-sales Service Staff of Nanjing Ningxing Benz 4S Store

A small section of the line was damaged, which led to the hitchhiking of railways, resulting in problems in the transmission of information.

Mr. Yao said that the result was not convincing. The same problem had been sent to 4S stores three times, and the previous two 4S stores said no problem. Now there is fear of the car, either to return or change. However, the results given by 4S also made him unacceptable.

At present, Mr. Yao has already approached

The Market Supervision Bureau of Yuhuatai District of Nanjing City responded

Source: Nanjing Zero Distance Responsible Editor: Shi Jianlei_NBJ11331