Government website Lei language reply to the media: never hurt peoples hearts

category:Global
 Government website Lei language reply to the media: never hurt peoples hearts


Online consultation is a government service project which is widely used by government agencies. Through the interaction of online channels and the public to collect public opinion and public opinion, solve the practical problems that plagued the public in time. It is also the public willingness to accept and convenient government behavior. In recent years, the astonishing words of public officials have occasionally appeared, and some advisory replies have been forwarded to the Internet, which have been criticized by netizens. Just as the reply in the news was hard to find another, it was cold. From one side, it shows the problem of work style, which has lowered the credibility of the government. In fact, people are consulting and consulting the government departments on the Internet. Every Reply of the online government staff is the concrete embodiment of the government service. It connects the close relationship between the government and the people. It is an important channel to solve the demands of the people and collect the actual problems. Ray language reply can not solve the problem of consultation, but can further intensify public dissatisfaction. Netizens incessant forwarding is to vent their emotional dissatisfaction. This makes the government organs in a negative public opinion whirlpool, and does not solve the problem well, instead, it further escalate the situation into a crisis of public opinion. It is the fuse of the public opinion crisis that the government website staff simply and rudely deal with the public opinion. It is a typical bureaucracy that government service is so capricious and rude to deal with public demands. Apart from the flesh and blood ties between the government and the masses, it has also changed the taste of a government service that connects the earth with the gas. On behalf of the government departments, the public officials who are responsible for the network government exercise their service functions on behalf of the government departments. They must correct their working attitude. They must not take the Advisory reply as a small matter. It is necessary to treat the problems and solve the problems in a sincere way, resolve the problems with the heart and provide the high quality government service, and can get the approval of the public opinion. There is no small matter in the work of the masses. It is essential to communicate effectively. No matter whether it is online or offline, we must not use the thunder language to cope with it. We should use our sincerity, pay the truth, and make real efforts to enable the masses to have a sense of intimacy towards the government. When communicating with the masses, the government affairs advisory platform, in the face of the different ideas and views of the masses on the work, should not be weary and without interruption, collect the opinions and views of the masses peacefully, and feed back to the relevant departments in a timely manner through the platform. If there is any deviation or even mistake in the work, we should be brave enough to admit it and correct it in time. In a word, communication with the masses is a small matter, and it is also a major event in the work of the government. As a government website, the staff should really master the art of communicating with the masses and communicate with the common people to solve practical problems and difficulties of the people. The source of this article: Red Net Author: Ke Chang Wens editor: Ji Ke _b6492 There is no small matter in the work of the masses. It is essential to communicate effectively. No matter whether it is online or offline, we must not use the thunder language to cope with it. We should use our sincerity, pay the truth, and make real efforts to enable the masses to have a sense of intimacy towards the government. When communicating with the masses, the government affairs advisory platform, in the face of the different ideas and views of the masses on the work, should not be weary and without interruption, collect the opinions and views of the masses peacefully, and feed back to the relevant departments in a timely manner through the platform. If there is any deviation or even mistake in the work, we should be brave enough to admit it and correct it in time. In a word, communication with the masses is a small matter, and it is also a major event in the work of the government. As a government website, the staff should really master the art of communicating with the masses and communicate with the common people to solve practical problems and difficulties of the people.