The old couple spent 18,000 water bills in five months, which was the cause of the accident at home.

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 The old couple spent 18,000 water bills in five months, which was the cause of the accident at home.


A building materials home industry agent told reporters that at present there are many manufacturers in the sanitary ware industry, toilet quality is also mixed. The toilet leaks water. Generally, there is a problem with the sealing ring. It is recommended to check the sealing ring every two to three years.

My son helped to check the water bill and found that 18,000 yuan was in arrears.

On January 22, Mr. Guo, in his 70s, confided to the Red Star journalists about his troubles. In October 2018, he asked his son to check the water bill on his mobile phone. When he checked, he found that he was in arrears. The number was tens of thousands.

_Mobile phone payment screenshot

Uncle Guo couldnt believe it. Then he checked the specific data on his mobile phone in detail. In May 2018, his water consumption reached 114 tons. The water cost was 674.62 yuan. By September 2019, the water consumption was 2621 tons, and the water cost was 14292.56 yuan. Uncle Guos son retained the evidence through mobile phone screenshots.

Uncle Guo introduced that the average household water consumption is about 6 tons per month, up to 8 tons. Suddenly, more than 2600 tons of water came out. For the family, the water cost of 18,000 (including liquidated damages) is absolutely sky-high. This amount, according to the use of Uncle Guos own home, this water charge is enough for my family for 30 years. Subsequently, Uncle Guo went to the water supply company and found that he really owed 18,000 water fees (including liquidated damages).

The reason is that the toilet leaks.

Uncle Guo introduced that he usually lived with his wife, and did not see any signs of leakage at home. Subsequently, Uncle Guo found the property management in the community, and the property management staff came to check whether there was leakage in the house. The property management closed all the faucets in Uncle Guos house, but found that the water meter was turning all the time.

Later, the staff of the water supply company came to investigate and changed the water meter. After closing all the faucets, the water meter was still turning. Through careful investigation of the staff, it was found that the toilet of Uncle Guos master bedroom leaked.

_Master Guos toilet

Why the toilet leaks, Uncle Guo said it was not clear that he was using public health at home, and basically did not use the toilet in the master bathroom. Whether its the quality of toilets or not, Uncle Guo said that he has been renovating his house for five years now. After all these years, maybe the warranty period has passed.

On the 22nd, Red Star journalists came to Dazhou Nancheng Water Co., Ltd. and confirmed that Uncle Guo owed more than 14000 yuan for launching water and nearly 5000 yuan for liquidated damages through staff inquiries from the Operations Section. Staff introduction, through on-site inspection, found that the toilet water tank problems, has been dealt with. In addition, the staff of the Water Group decided to charge Mr. Guos water fee according to the cost standard of 1.72 yuan per ton of low-income households after they learned that Mr. Guo was a low-income household. In this way, the water fee of Mr. Guos family was about 4600 yuan.

Inspection of sealing rings every two years

Why did the toilet leak cause so much damage to the owners?

A Wu Sanitary Ware Product Agent in Dazhou told Red Star News that there are many brands of toilets on the market and the quality is different. There is no uniform regulation for each brand on the warranty period. Like the toilet brand used by Uncle Guo, its popularity in the industry is relatively low, and it should belong to a small brand.

According to the agent, there are three common problems in toilet leakage: one is that the sealing ring is not strict, which leads to leakage; the other is that the pipe valve is blocked due to unclean water; the third is that some people are accustomed to adding cleaning balls in the tank, some of which are corrosive, and the materials in the tank will leak if corroded. Excluding uncle Guos toilet for many years, it is estimated that there is a problem with toilet seals. Mr. Wu said that the service life of good toilet seals is about seven or eight years. The service life of general quality toilet seals is about two or three years. The service life will also vary according to people, materials and use methods. As far as the current market is concerned, toilet seals are sold on the market as conventional accessories and can be replaced at any time. Whether the sealing ring is tight or not, it is suggested that two or three years should be spent to observe whether the toilet leaks or not, and to seek professional inspection and maintenance to avoid a large amount of water consumption, resulting in unnecessary losses. Source: Author of Chengdu Business Daily: Zhang Yang, responsible editor: Su Honghong_NBJ9980

According to the agent, there are three common problems in toilet leakage: one is that the sealing ring is not strict, which leads to leakage; the other is that the pipe valve is blocked due to unclean water; the third is that some people are accustomed to adding cleaning balls in the tank, some of which are corrosive, and the materials in the tank will leak if corroded. Excluding uncle Guos toilet for many years, it is estimated that there is a problem with toilet seals.

Mr. Wu said that the service life of good toilet seals is about seven or eight years. The service life of general quality toilet seals is about two or three years. The service life will also vary according to people, materials and use methods. As far as the current market is concerned, toilet seals are sold on the market as conventional accessories and can be replaced at any time. Whether the sealing ring is tight or not, it is suggested that two or three years should be spent to observe whether the toilet leaks or not, and to seek professional inspection and maintenance to avoid a large amount of water consumption, resulting in unnecessary losses.