As of last night, the number of ofo online queues had exceeded 22:02.
10 million 130 thousand!
Ofo was on the official microblog yesterday
Reminders of the latest deposit refund policy have been issued
A kind of
Apply for deposit refund online or offline
Users will enter the deposit refund sequence
Ofo company will refund in order
Ofo official microblog refund notice pictures from official microblog
But both online and offline
Its hard to get the deposit back.
Over 101.3 million people queued online with a deposit of 1 billion to 2 billion
After the latest announcement by ofo, online deposit refund applications have reached a climax.
Yesterday morning, some netizens reported that the number of people queuing for deposit refund on the ofo line had exceeded 5 million.
By 12:15 p.m. yesterday, the queue had reached 8 million.
The queue for refund at 8:22 p.m. yesterday exceeded 9.9 million, and the queue number at 22:02 p.m. exceeded 10.13 million. The deposit that ofo needs to return to users is even more astonishing:
It is understood that the deposit of ofo is divided into 99 yuan and 1999 yuan.
If calculated at 99 yuan per person, the amount ofo needs to return to users will reach more than 980 million yuan.
If calculated at 199 yuan per person, the amount ofo needs to return to users is more than 1.97 billion yuan.
It is worth noting that the number of people applying for refunds online is increasing.
Long Row of Deposit Return Outside ofo Headquarters
Downstairs at the Internet Financial Center on Zhongguancun South Avenue, there are nearly a thousand people in line. They want to come to ofo headquarters to collect their deposit refund. This queue has lasted for two days.
Users queuing downstairs for deposit refund at ofo
Ms. Wang, who came to the scene the day before yesterday to apply for refund of deposit, said, I started queuing around 5 p.m. last night. It was about 8 oclock before I entered the building. Approximately 10-15 people are allowed to go to the elevator at one time. After I went up, I registered my ID card and told me that the refund could be paid in three working days.
Yesterday was quite different from the day before yesterday. Uncle Niu arrived at the scene at 8:30 a.m. and completed the refund operation at about 10 oclock. Stop queuing, its no use going up! Uncle Niu came out of the door and advised the users who were waiting in line. To go up is to tell you how to apply for a refund on your mobile phone. No registration has been done.
Look at the crowd at the scene.
A kind of
Can the refund plan be changed and then the deposit be returned?
Yesterday, Zhang Lixing (alias) waited 57 days for a refund on the ofo client. He came to the ofo headquarters. He downloaded the client again and applied for a refund deposit again. This time, the client showed that he ranked 579738th in the refund team.
On October 22, he applied for the refund of the deposit to the original payment account on the client. The system prompted that the deposit would be refunded within 0-15 working days, but he was late in arriving. Yesterday, he intended to entrust friends who arrived at the scene to help refund, but learned that he needed to register his identity card, so he failed to apply.
With yesterdays on-site registration refund, this is the third refund scheme proposed by ofo. Now I need to queue up for refunds online again. Ive been in white line for the past two months. Zhang Lihang worried that the current refund scheme would be difficult to maintain. He said he did not know how long it would take to receive the deposit.
A screenshot of the refund queuing process provided by Zhang Lihang
At present, all refund schemes are online, subject to the reminder of deposit refund policy announced on Weibo, Shi Shaocheng, a public relations officer at ofo, told reporters in an interview. On-site refund is the same as on-line refund, recommending users to apply online. He suggested that users no longer need to queue on-site, but only guide how to operate on-line platform, and no manual refund.
Yesterday morning, staff sent on-line refund instructions to line-up users to show Yu Chenyang/Photo
Shi Shaochen explained: At present, all online applications for withdrawal are for the convenience of more users. If there is still a part of the balance in the account that needs to be refunded, you can only call the customer service phone to apply for a refund. For many users who reported that customer service calls could not be connected, he suggested wrong peak dialing, customer service calls for 24 hours of service.
According to the ofo response, there is no clear waiting time for refunds, and the number of refunds received per day is still uncertain. Users can keep an eye on the queuing process in apps and the company will handle all refund applications in good order, Shi said.
Watch out for the refund deposit fraud
What is more surprising is that the refund of ofo deposit has provided some cheaters with new means of fraud.
On December 18, China Youth Daily-Zhongqing Online reporters searched idle fish on a second-hand trading platform and found dozens of related ofo deposit refund items, including deposit refund tutorials, package refunds, and refund services at different prices. Some users publish second-hand goods scammers to tell about their experience of being deceived.
Xiaoli (pseudonym) from Shanghai saw a seller on the idle fish platform earlier this month who could refund the deposit balance of ofo and was asked to add QQ, nicknamed shared bicycle. The other party claims to have someone inside, and can help refund the deposit. But when Xiaoli transfers 20 yuan to the other sides account, he finds himself blackened by the other side.
Xiao Yi (pseudonym) from Nanning suffered more losses. Her ofo deposit of 199 yuan was refunded to others. In September, she applied for a refund of her ofo deposit, which was not refunded at the time, but she did not care. On November 21, at the reminder of her friend, she applied for a refund again. A dozen days later, there was still no news.
On December 15, she saw the merchandise released by the seller named Drunk in Musk on the idle fish platform, which said that the deposit of the ofo yellow car is refunded to the account for 1-3 hours. The deposit of 39 yuan will arrive in 48 hours and the deposit of 50 yuan will arrive in 24 hours. The package refund is successful.
She added QQ as requested by the other party. He asked me if my refund lasted more than 15 days, and I said yes, and then he said he wanted to log in and see if he could refund it, and asked me to give him the phone verification code later. Xiao Yi recalls, I think there will be no property loss, so I did it. But when I log in to app at the back, I found that ofo had already given me a refund, but it didnt return to my Alipay. Xiao Yi immediately questioned the seller and found that he had been blackened. Xiao Yi told China Youth Daily Zhongqing Online that she had reported the sellers, and now the sellersidle fish and QQ accounts have been frozen. Ms. Cao, head of public relations of ofo company, said that at present, ofo only supports submitting online deposit refund applications through mobile clients. For the loss of userswithdrawal on third-party platform, she needs to verify whether the company will issue corresponding reminders to users. Source: Liable Editor of China Youth Daily: Wang Lishan_NBJS7182
She added QQ as requested by the other party. He asked me if my refund lasted more than 15 days, and I said yes, and then he said he wanted to log in and see if he could refund it, and asked me to give him the phone verification code later. Xiao Yi recalls, I think there will be no property loss, so I did it. But when I log in to app at the back, I found that ofo had already given me a refund, but it didnt return to my Alipay. Xiao Yi immediately questioned the seller and found that he had been blackened.
Xiao Yi told China Youth Daily Zhongqing Online that she had reported the sellers, and now the sellersidle fish and QQ accounts have been frozen.
Ms. Cao, head of public relations of ofo company, said that at present, ofo only supports submitting online deposit refund applications through mobile clients. For the loss of userswithdrawal on third-party platform, she needs to verify whether the company will issue corresponding reminders to users.