A network consulting platform called Little Deer Emotion has been complained.
Recently, the Henan woman Xiaobing (pseudonym) told Peng Mei News that in the first half of this year, she spent more than 20,000 yuan, twice through the Deer Emotion platform to buy the Resume Former Boyfriend Plan service. At that time, the platforms emotional mentor repeatedly promised to be effective for two months, and the recovery rate was close to 100%. Unexpectedly, two months later, the ex-boyfriend did not recover, the refund was also difficult to achieve, and lost both money and money.
The salesperson verbally promises that the success rate is close to 100%, and completes the transaction online.
The platform belongs to Beijing Enchanting Power Education Consulting Co., Ltd. and has branches in Beijing, Shenzhen and Wuhan, according to the official website Xiaolu Emotion. In addition to the website, the company also has an APP called Little Deer Guide to Marriage and Love.
Peng Mei News learned that the deer emotion branch in Wuhan is Wuhan Xiaolu Random Collision Technology Co., Ltd. (referred to as Wuhan Xiaolu Random Collision). The staff of Luojiashan Industrial and Commercial Institute of Fruit Lake, Wuchang District Bureau of Industry and Commerce Quality Supervision, Wuhan City, said that since this year, the Institute has received more than 20 complaints about the collision of small deer in Wuhan. The content of complaints is mostly platform recovery service unreliable. For this reason, the Institute of Industry and Commerce has interviewed the person in charge of the collision of Wuhan deer.
In addition, the PPP of the deers emotions is also full of a lot of yellow information.
On Dec. 10, a staff member surnamed Wang from the Ministry of Personnel of Wuhan Xiaolu rammed into the companys platform, saying that the recovery service is provided by the organization stationed in the companys platform, which will be strictly audited to ensure that there are relevant certificates. The content of some sensitive words on APP is also released for the organizations that are hosted on the platform, because Chinese is extensive and profound, forbidding such content requires a process.
Brief Introduction to the Fawn-Marriage and Love Guide APP.
It costs nearly 20,000 yuan to buy the Save Your Ex-boyfriend Plan
Xiaobing, 26, works in Henan Province. In June 2014, she became a lover with her classmates and broke up with her boyfriend on February 19 this year.
After breaking up, Xiaobing felt particularly unwilling, and always wanted to recover this relationship. He also searched for good recipes on the internet. During this time, he found an APP software called Little Deer Marriage and Love Guide.
Seeing that the software was introduced to help save her boyfriend, she tried to buy a 899 yuan perfect relationship course.
During the course of the perfect relationship course, Xiaobing was phoned by the staff of the Fawns Guide to Marriage and Love and said that they could help her recover her previous relationship. According to the chat records of Wechat, an emotional tutor who claimed to be Mr. Zhu said that she could be instructed by the emotional tutor, and the recovery rate is now 100%. Xiao Bing was moved by her emotional instability when she lost her love and her eagerness to recover her first love in college.
According to Bings recollection, Zhu said it was a small case of a month-long course and would not joke about her 100% good rating. These promises dispelled her concerns. In April 2018, Xiaobing paid 9,800 yuan to buy the service of Resume Former Boyfriend Plan.
The so-calledReturn your ex-boyfriend planis a group of three people who teach you how to chat with your ex-boyfriend, how often to talk to your ex-boyfriend, and what topics to talk about. If you dont talk, send them screenshots, and they teach you how to respond. Xiaobing introduced that after a month, there was no effect at all. Seeing that the first course was coming to an end, the other party called her for more than an hour to lobby, and said that half of the success had been achieved.
That teacher always said that my ex-boyfriend was very kind and hopeful to get it back. Xiaobing wants to try again. On May 19 this year, she spent another 9,800 yuan to buy the Resume the Former Boyfriend Plan.
After two months of salvage service, Xiaobing felt that the content had not changed. Especially in the second month, she clearly felt that the other party was not conscious and sometimes needed her own suggestion to have the curriculum.
Every time I contact him on my own initiative, if you dont look for him, they wont look for you either. If you have any questions, they may answer them according to what you want to hear. Xiao Bing said that the instructor would also assign homework, recommend books like understanding intimacy and learning gender skills, as well as courses such as mood regulation.
Ultimately, Xiaobing failed, and her relationship with her ex-boyfriend remained unchanged, but she put in all her savings for a year. The payment screenshots provided by Xiaobing show that on April 10 and May 19 this year, she paid 9800 yuan, totalling 19600 yuan, to the recipient for Wuhan Xiaolu Random Crash Technology Co., Ltd.
The Fawn-Marriage Guide APP is full of pornographic content.
Refund Difficulty of Unproven Teachers Commitment
Xiaobing wants a refund. Before she contacted Mr. Zhu by Wechat, the other side said that she had left her post, and if there were any problems, she could report them to the platform.
Subsequently, Xiaobing found the customer service telephone on the official website of Xiaolu Emotion and made a complaint. According to the recording provided by Xiao Bing, the customer service staff said that the screenshot provided by Xiao Bing could not show that the instructor had promised to retrieve his boyfriend 100% and refused Xiao Bings refund request on the grounds that the evidence provided was insufficient and could not be handled.
Xiaobing decided to call the mayors hotline of Wuhan to make a complaint when he thought he was paying for the company. With the intervention of the industrial and commercial departments, on December 4, Xiaobing received a call from the customer service staff of Xiaolu Emotion.
Relevant recordings show that on December 4, Deer Emotion customer service told Xiaobing that salesmen did have some violations, which were inconsistent with the rules and regulations of the platform. At present, there are two compensation schemes. The first one is to help her open a free course of perfect relationship worth 899 yuan in the Public Number. The second one is to refund 20% of the principal amount, that is 3920 yuan. Xiaobing asked for a full refund from the customer service, and the customer service said it would feed back to the responsible person concerned.
On the afternoon of Nov. 30, Peng Mei news reporters added official certification of deer emotion - White Charm mentor Wechat through the deer emotion website. Reporters pretend to be lovelorn. After knowing the basic situation, Bai Meis tutor recommended three kinds of Bai Mei Rehabilitation Experts to retrieve package services, which are worth 5,000 yuan, 5,800 yuan and 9,800 yuan. Bai Mei said that the course is guaranteed, 9800 yuan can arrange top mentors with you, and the success rate is the highest, up to 97%.
Bai Mei introduced that the salvage package service is one-to-one guidance. The strength of the tutors is different. There is no exclusive group for the $5800 package. 9800 sets of mentors are the strongest. They will form a customer exclusive group of six emotional mentors, and can arrange a mentor whose success rate is close to 100%. Sign up for Ant Flower Choke and Credit Card Payment.
Specifically will teach you female psychology, chat communication skills, enhance EQ, relationship maintenance, rapid recovery. Step by step, teach you how to do it, and quickly save her. According to Bai Mei, this highly successful tutors service fee varies according to the difficulty of the situation, with a minimum of 9,800 yuan and a maximum of 16,800 yuan.
Regarding the service time, Bai Mei said there was no time limit until the recovery was successful. Rest assured, we can ensure that our service is 100% reliable, in the middle you need to cooperate with the instructor. Affection, after all, is a life-long event. Money is an extraneous thing. Money cant be earned. If you lose your feelings, you will regret it all your life. Bai Mei said that if it can not be recovered, 50% to 80% of the refund can be made.
Deer Emotion Repeated Complaints
Peng Mei News noted that Deer Emotion and its APP Guide to Deer Marriage and Love have been repeatedly complained.
According to a July report in Chutian Metropolitan Daily, Jenny, a 25-year-old in Shenzhen, broke up with her boyfriend after breaking up. Because she couldnt let go of the relationship and wanted to save it, she asked for help online. An emotional company in Wuhan called Little Deer Crash took the initiative to help. After collecting a service fee of 18,000 yuan for two months, she arranged two tutors to provide services for Jenny. According to Jenny, after three days of chatting and communication, the two tutors mainly taught her the theory of perfecting herself and attracting boyfriends again, and there were no direct and effective remedial measures, even no contact with her boyfriend.
According to Look News on November 27, Xiaozhu, a Hangzhou girl, bought a 6,000 yuan boyfriend service in Xiaolu Emotion. The other side promised to help her save her boyfriend for one month. Eventually, her relationship with her ex-boyfriend did not change.
Peng Mei News found that the emotions of the deer were repeatedly complained on complaints platforms such as gathering complaints, consumer insurance, black cat complaints and quality Wanlihang.
Only gathered on the complaint website, there were more than 100 complaints about deer emotion. Some complainers said that the emotional mentor promised them 15 days to save their ex-boyfriend (girlfriend). More than half of the complaints believed that the platform had the problems of false and misleading propaganda, while the rest were mainly the overlord clause and no refund.
According to the State Enterprise Credit Information Publicity System, Wuhan Xiaolu Random Collision Company was founded on March 23, 2017, and its legal shareholder is Beijing Mechanic Power Education Consulting Co., Ltd.
Wuchang District Industry and Commerce Quality Supervision Bureau Fruit Lake Luojiashan Industry and Commerce Office staff told Peng Mei News, the jurisdiction of the company Wuhan Xiaolu collision company has just begun to be more formal, but this year, has received more than 20 complaints against the company.
The above-mentioned staff said that due to too many complaints, the Institute of Commerce and Industry had also studied whether the company could be fraudulently investigated, and had interviewed the companys head during that time. The industry and Commerce Department put forward to the person in charge of the enterprise that in order to reduce complaints and be responsible to consumers, consumers spend money to buy services, and can not say that the money received will be ignored.
According to Director Yang of Luojiashan Institute of Commerce and Industry, Wuhan Xiaolu Chaotic Company is a wholly-owned subsidiary of Beijing Charm Power Education Consulting Co., Ltd. Preliminary understanding, the company does not directly provide psychological counseling services, but some psychological counseling institutions in the platform to provide services. Most of the complainers are women, basically complaining that the services provided by Wuhan Xiaolu Chaotic Company are useless.
Lu Jiashan Industrial and Commercial Institute Liu said that Xiaolu Emotional Platform has been stationed in hundreds of enterprises. Many businesses of the platform are outsourced to other companies. After the company receives the order, it may be transferred to other companies. According to the provisions of the Consumer Rights Protection Law, the industrial and commercial departments can only organize the mediation between the two parties. Because all the complaints received by the industrial and commercial departments are not from Wuhan local area, in order to urge the company and consumers to mediate, the industrial and commercial institutes have set up a group to pull the companys leaders and claimants together and ask the deer to bump into the result of the treatment in a limited time to the contrary. Feed. However, if mediation fails, the industrial and commercial departments can only issue mediation letters, and consumers can sue in court.
Corporate Response is the form of platform residence, which is strictly audited.
The company was founded in 2013, with 12 million registered members and 3,000 experts on the platform, according to the Xiaolu Emotional Web site. The website advertises that the team can help users who suffer from emotional distress to retrieve their predecessors, repel juniors, enhance their charm, get out of the company quickly, maintain relationships and so on.
According to the report of Changjiang Daily in January this year, Wuhan headquarters of Xiaolu Emotion in Great Wall Hui Building of Hongshan Square has nearly 500, 4000 square meters of office area. There are 12 million users on the platform of Little Deer Emotion, and more than 1100 registered counselors of psychology, marriage and family are registered. The headquarters of Xiaolu Emotion has been in Wuhan for seven months, with business income of nearly 200 million yuan in 2017.
According to the report, the founder of Xiaolu Emotion, Witchman, said that due to the high cost in Beijing, Xiaolu Emotion has decided on a dual headquarters strategy, with the content production part in Beijing and all the others relocated to Wuhan. Witchcraft people say that users can give consultants a rating, consultants charge by the hour, and userspositive comments directly determine the income of consultants.
According to App, the platforms emotional mentors are certified, with national certification of second-level psychological counselors, emotional counselors, and emotional diastolic therapists. Some emotional mentor profiles show that they have the certificate of marriage and family counselor at the national level. The break-up recovery column repeatedly mentions the 99% recovery rate.
But some consumers who buy deer emotional services believe that these so-called emotional mentors do not have the necessary quality to speak.
In the Tree Hole column of Guidelines for Marriage and Love of Little Deer APP, there is a column of Emotional Listening. Peng Mei News found that the column is full of content related to Xiaosan, Bao Bao, Aid Diplomacy, Arrangement of Artillery and so on.
On Dec. 10, in Wuhan Xiaolu Random Crash Company, the surging news saw that there are hundreds of staff here, some of whom are specially responsible for answering the phone.
Wang Xing, a staff member of the companys personnel department, said that not only Wuhan but also Beijing did not have a special department to respond to media interviews. Wang also confirmed to Pengfeng News that the company is only a platform, and the specific services are provided by enterprises or institutions. The company will have a strict audit of the enterprises or institutions to ensure that the staff have relevant certificates. If the service is unsatisfactory, will there be appropriate punishment measures for the company? How to ensure that Weixin is opposite to a psychologist with certificates? The staff surnamed Wang said that they could not answer these questions. As for the Yellow-Related information on APP, staff members surnamed Wang said that these contents were put up by cooperative companies. The platform will set up relevant sensitive words, but Chinese is broad and profound, there is a process to deal with. On December 14, Peng Mei News found that in the column Emotional Listening of App, Guide to Marriage and Love of the Little Deer, the title of Huang had been deleted. Source of this article: Peng Mei News Responsible Editor: Ji Guojie_NBJ11143
Wang Xing, a staff member of the companys personnel department, said that not only Wuhan but also Beijing did not have a special department to respond to media interviews. Wang also confirmed to Pengfeng News that the company is only a platform, and the specific services are provided by enterprises or institutions. The company will have a strict audit of the enterprises or institutions to ensure that the staff have relevant certificates.
If the service is unsatisfactory, will there be appropriate punishment measures for the company? How to ensure that Weixin is opposite to a psychologist with certificates? The staff surnamed Wang said that they could not answer these questions.
As for the Yellow-Related information on APP, staff members surnamed Wang said that these contents were put up by cooperative companies. The platform will set up relevant sensitive words, but Chinese is broad and profound, there is a process to deal with.
On December 14, Peng Mei News found that in the column Emotional Listening of App, Guide to Marriage and Love of the Little Deer, the title of Huang had been deleted.