Women buy 4 gold bracelets and wear 3 manufacturers in two months: no quality problems.

category:Global
 Women buy 4 gold bracelets and wear 3 manufacturers in two months: no quality problems.


Ms. Zhang suggested that the bracelet was rough and had some quality problems, and asked the store to refund the whole amount. As for the demand, the store owner said that the whole amount could not be refunded. If it was to be renewed, it would be necessary to make up the difference. The store also said that the quality of the bracelet is not a problem, but it also means that if customers are not used properly, they will break down. At present, Ms. Zhang is contacting the Chengdu jewelry inspection center of the quality inspection bureau to identify the bracelet. She said she would complain to the industry and commerce department if she failed to negotiate with the business. A broken Bracelet Customer: Four gold bracelets broke three for full refunds In January 21st this year, Ms. Zhang bought 4 thousand gold bracelets in Maopai Tiandi Lufu jewelry, with a total price of 7720 yuan. Mrs. Zhang gave 2 of them to her mother as a birthday present, and the remaining 2 to wear them. Ms. Zhang said she had bought another bracelet for her mother, but he often stuck to her hair and the thread on his clothes when he wore it, so he changed it to the store and changed into 4 fine gold chains. At that time, the difference between the 2868 yuan was 7720 yuan. Ms. Zhang introduced. Unexpectedly, after wearing about 2 months, the bracelet broke off suddenly. Both of my mother have broken off, and I have broken one myself. Ms. Zhangs offer for the sale of the difference Ms. Zhang believes that there may be product quality problems in bracelet. Due to her busy work, she did not find business negotiations until April 25th. At the beginning, I hope to be able to carry out free maintenance, and to ensure that after the repair of the firmness, no longer break, but the store said it can not guarantee. Ms. Zhang said, because the two sides could not reach an agreement, she also proposed all free new demands, merchants said that if the replacement needs to make up the difference. Now I just want to ask the merchant to replace all the money for the purchase of the bracelet. Ms. Zhang said. At the same time, she is also appraise the bracelet in the jewelry appraisal center of Chengdu Quality Inspection Bureau, and plans to complain to the industry and Commerce Department. It provides free maintenance but cannot guarantee firmness In April 26th, the Chengdu business daily client came to the jewelry store. Ms. Su, the shopkeeper, said she did buy a bracelet in the shop, and had negotiated in the shop, but failed to reach an agreement. According to her introduction, the hand chain that Ms. Zhang bought in January this year is the best seller of the store. This bracelet is a snake skeleton. It is characterized by an integral molding. There is no welding point in the middle. If the customer is inadvertently folding the chain, it will break. Ms. Su said that before the transaction, the clerk would normally tell the customer the characteristics of the product and the matters needing attention when wearing it. In this regard, Ms. Zhang insisted that there was no shop assistant telling her attention when buying, until she learned the characteristics of the bracelet when communicating with merchants. On the problem of product maintenance, Ms. Su told the client of the Chengdu commercial newspaper that the shopkeeper, in consultation with Ms. Zhang, promised to buy it for a year without a warranty, but because of the special process of the hand chain, it could not guarantee the firmness of its maintenance. If a new change is made, she needs to pay the difference between the gold selling price and change purchase price. But Ms. Zhang has refused this solution in the consultation, and thinks it should be replaced free of charge. Ms. Su also said that if Ms. Zhang thinks the quality of bracelet is a problem, it can be identified. If the third party certification body proves the quality of the business, the shop will report to the group for unified treatment. Product instructions Customers can maintain their rights in accordance with the purchase agreement Lawyer Ji Shijun introduced that gold jewelry and other products are different from ordinary daily products. They have certain particularity. The merchants have the obligation to tell the particularity of the products before the consumers buy them. If they are not informed in advance, there is suspicion of fraudulent consumption, and the consumers can claim according to the law of the protection of consumer rights and interests. In response to this incident, Ji Shijun believed that if the six blessing jewellery party confirmed that the consumers information on the product was fully informed before the purchase, then the store was obliged to give proof of its disclosure. According to rokko, a lawyer of Taihe Thai law firm, no matter whether the quality of the product has problems or whether the merchant has fulfilled the obligation to inform, the consumer can maintain the rights according to the agreement in the instructions for the purchase of the goods. According to Ms. Zhangs instructions, it can be maintained free once a year after purchase. If additional materials are needed, the market price should be calculated. If consumers and businesses can not agree on maintenance, consumers can make complaints, mediates and apply for compensation to consumers associations and local industrial and commercial departments. Source: Chengdu business daily editor: Ji Xue Ying _NN6784 Lawyer Ji Shijun introduced that gold jewelry and other products are different from ordinary daily products. They have certain particularity. The merchants have the obligation to tell the particularity of the products before the consumers buy them. If they are not informed in advance, there is suspicion of fraudulent consumption, and the consumers can claim according to the law of the protection of consumer rights and interests. In response to this incident, Ji Shijun believed that if the six blessing jewellery party confirmed that the consumers information on the product was fully informed before the purchase, then the store was obliged to give proof of its disclosure. According to rokko, a lawyer of Taihe Thai law firm, no matter whether the quality of the product has problems or whether the merchant has fulfilled the obligation to inform, the consumer can maintain the rights according to the agreement in the instructions for the purchase of the goods. According to Ms. Zhangs instructions, it can be maintained free once a year after purchase. If additional materials are needed, the market price should be calculated. If consumers and businesses can not agree on maintenance, consumers can make complaints, mediates and apply for compensation to consumers associations and local industrial and commercial departments.